TONY ELKIK

Work History

SFM Concept, Inc

Miami, FL

10.2019 - Current

Mandated compliance to regulatory, customer, and corporate standards and led and participated in food safety audits applying the 7 steps principles of HACCP
Cultivated and maintained a customer-focused mindset that acknowledged the importance and value of food safety for customers.
Identified non-conforming food products and led the decision-making process for disposition based on risk to food safety and quality.
Created a safe and healthy work environment throughout the facility, adhering to safety policies and procedures, and drove safe work behaviors in leadership and front-line staff.
Overseeing food inspecting, food delivery, packaging of food, inspecting storage and holding areas
Checking food temperature, employee hygiene, equipment, kitchenware, facility cleaning, menu warning about allergens, raw meat, undercooked meat, air gaps for water, hood cleaning, cracks in wall or floor, signs posted, HACCP reporting, monitoring and taking corrective action.

Preparing and storing food safety before and during events
Prepared dishes for catering events or during high-volume shifts setting up all tables and food service areas with chairs, linens, and dishes
Serving food to guests at events
Cleaning up and tearing down the dining area by removing all tableware, linens, garbage, and furniture
Creating menus according to a client's preferences and dietary needs
Visiting sites before events to assess the kitchen facilities and make necessary plans
Ordering any necessary supplies for events
Settling on prices and creating contracts for clients
Ensuring the food safety, inspecting facility according to the safety rules
Purchasing food, preparing, cooking, packaging, and ensure great customer experience.

Fox Rent A Car

Miami, FL

07.2018 - 04.2019

Handle all operational activities, managing employees in all departments, scheduling, coaching and managing the rental agents to increase the counter sales, managed the service, return, ready line personnel, training and developing employees, ensuring high quality of cars are rented to customers, Maintained number 1 status in counter sales in company, improved operational and customer service NPS from -28 to +48 during my time with Fox for the first time ever being achieved.

Vesti Group

Miami, FL

01.2012 - 05.2018

Developed new businesses for my clients increasing their total revenue by creating new revenue streams and marketing strategies
Took over abankrupt car rental company to turn it into avery profitable company
Developed an excellent relationship with OTA, Brokers, and others to increase business
Developed my own car rental revenue management and rate shopping systems to increase revenue and fleet utilization for car rental and parking companies
Increased sales by $[Amount] by establishing goals, overseeing performance and mentoring staff consulting and training management staff for several companies internationally
Consulting and training in counter sales and customer service, fleet forecasting, fleet sales and turnbacks, revenue management, and training and setting up new franchisees. Do workshops on sales, customer service, operation, and all aspects of car rental business to new franchisees including P&L.