Tony English

Bartender

Game On Bar and Grill

05.2024 - Current

Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Served high customer volumes during special events, nights, and weekends.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Kept bar presentable and well-stocked to meet customer needs.
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Created attractive bar displays by strategically arranging bottles and glasses.
Helped management plan and serve bar menu exceeding customer expectations.
Prepared garnishes by evenly slicing and pitting fruits.
Tracked bar stock levels and promptly replenished low materials to prevent shortages.
Mixed unique and interesting cocktails for customers, including bar specials.
Prepared custom drink orders by accurately measuring and mixing house ingredients.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Upheld strict regulations for safe alcohol service and food safety.
Kept bar stocked with liquors, juices and garnishes for drinks.
Maintained impeccably clean, attractive and well-stocked bar area.
Verified drinking age requirements of customers by carefully reviewing photo identification.
Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
Adhered to state laws regarding alcoholic beverage services and customer regulations.

Bartender

Geteway Tavern

09.2018 - 04.2024

Line Cook

Geteway Tavern

09.2013 - 09.2018

Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.

Granite Installer

Pressler Countertops

09.2003 - 09.2013

Cleaned, organized and prepared work areas for new installations.
Collaborated with team members to complete complex projects on time and within budget constraints.
Efficiently managed inventory levels of granite supplies, avoiding shortages that could delay project completion times or increase costs significantly.
Ensured customer satisfaction with precise installations, resulting in positive reviews and referrals.

Summary

Overview

Work History

Bartender

Bartender

Line Cook

Granite Installer

Education

High School Diploma -

Skills

Timeline

Bartender

Bartender

Line Cook

Granite Installer

High School Diploma -

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