Summary
Overview
Work History
Education
Skills
Languages
Timeline
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TONY ERTLE

Fort Collins,CO

Summary

I am a bilingual Assistant General Manager with 17+ years experience in leading teams to sales success. I'm eager to bring my people skills and sales skills to your company. ACHIEVEMENTS - Successful completion of Manager Effectiveness training, emphasis on fresh produce - Third Place in national display contest (Potandon Produce National Potato Display Contest) MISSION To guide my team to successful completion of customer service and sales goals through highly effective leadership and example. Skillfully controls shrinkage, oversees inventory for the store. Skilled retail manager bringing creative approaches to meeting customer needs and business targets. Dedicated to keeping business operations sustainable and agile in dynamic markets. Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.

Overview

30
30
years of professional experience

Work History

Store Director

Fresh Foods Inc.
01.2021 - 08.2023
  • Oversaw staffing and training, safety compliance, inventory control and financial functions.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Reported to district manager regarding store and staff issues, financial goals and sales.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Utilized information technology to record sales figures, for data analysis and forward planning.
  • Achieved consistent budget targets with optimal expense controls and elimination of unnecessary waste.
  • Managed team of 14 cashiers and floor staff.
  • Devised processes to boost long-term business success and increase profit levels.

Assistant general manager

Edwards Right Price Market
11.2016 - 10.2021
  • Direct supervisor of 45+ employees including department managers -Involved in recruitment, evaluation, selection and training of personnel - Skilled in conflict resolution of employees and customers - Managerial duties include, but are not limited to, ordering, cash handling, opening and closing of store, scheduling, pricing, merchandising, stocking, cleaning, ad setting, inventory and shrink control, unloading trucks and working freight, and online order procurement
  • Motivated, trained, and disciplined employees to maximize performance.
  • Resolved problems promptly to elevate customer approval.
  • Mentored and motivated team members to achieve challenging business goals.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
  • Analyzed customer feedback data to identify areas of improvement and develop solutions.
  • Developed and implemented policies and procedures to improve customer service and satisfaction.

Produce Manager

Edwards Right Price Market
03.2007 - 11.2016
  • Supervisor of 5 department employees - Excel at effective merchandising to drive sales and maximize profits - Provide effective ad setting to drive customer count - Manage produce procurement to maximize department image - Develop inventory and shrink control to minimize losses - Lead by example to increase productivity and morale of employees
  • Recent employment shown only, previous history available upon request

Northeastern Junior College
01.1994 - 01.1996
  • Majored in English and Spanish

Education

Associate of Arts - English, Spanish

Northeastern Junior College
Sterling, CO
05.1996

High School Diploma -

Mullen High School
Littleton, CO
05.1994

Skills

  • Records Organization and Management
  • Goals and Performance
  • Special Events
  • Recruiting and Hiring
  • Coaching and Mentoring
  • Positive and Friendly
  • Multitasking and Organization
  • Replenishment and Recovery
  • Culture Development
  • Verbal and Written Communication

Languages

English
Full Professional
Spanish
Limited Working

Timeline

Store Director

Fresh Foods Inc.
01.2021 - 08.2023

Assistant general manager

Edwards Right Price Market
11.2016 - 10.2021

Produce Manager

Edwards Right Price Market
03.2007 - 11.2016

Northeastern Junior College
01.1994 - 01.1996

Associate of Arts - English, Spanish

Northeastern Junior College

High School Diploma -

Mullen High School

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