Tony Estrada

• 20-month intensive apprenticeship culinary program
• Project nourishment- preparing over 1200 meals daily for community partners
• Knowledgeable in sanitation and food safety
• Actively learning a variety of cooking methods, extensive use of kitchen equipment, knives, and principles of sanitation

Contributed to menu innovation and efficient food service. Created an ex executed new manual items for weekly specials. Help serve food and serve beer on toast.

• Provided excellent customer service and a great dining experience
• Resolve customers' service complaints, including refunds and exchanges
• Provided support to baking team to increase production
• Baked bread, cookies, loafs of beads, decorated cakes made fresh cannoli

• Recognized for excellent customer service; awarded Employee of Month 4 times
• Practiced loss prevention and security measures that decreased theft
• Compute total purchases and receive and process cash and credit card purchases
• Maintain knowledge of current sales, promotions and policies regarding payment and exchanges

• Great interpersonal and conflict resolution skills
• Strong team of customer service agent who provided excellent service and problem-solving skills to basic everyday issues
• Data entry, record maintenance, organization of files and records, maintaining
• Recognized for fast and expedient service to customers