Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Baryalai Ahmadi

Houston,TX

Summary

Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs.

Overview

1
1
Certification

Work History

Network Support

Infotech Support Solutions
Houston, TX
10.2023 - Current
  • Improved network performance by troubleshooting and resolving hardware, software, and connectivity issues.
  • Reduced downtime for clients by providing efficient technical support and timely issue resolution.
  • Enhanced network security with the implementation of firewall policies and regular vulnerability assessments.
  • Optimized network infrastructure through meticulous documentation of configurations, procedures, and changes.

IT Technician - Intern

Infotech Support Solutions
Houston, TX
10.2023 - Current
  • Enhanced system performance by troubleshooting hardware and software issues.
  • Optimized network connectivity for improved efficiency through regular maintenance and updates.
  • Supported end-users with technical assistance, resulting in reduced downtime and increased productivity.
  • Assisted in the development of IT projects, contributing to successful project completion within deadlines.
  • Collaborated with cross-functional teams to improve overall IT operations and user experience.

Education

Certificate in Server Administrator - C

Infotech Learning Center
Houston, TX
12.2023

Skills

  • Incident Management
  • Problem Solving
  • Switches and Routers
  • Cloud Computing

Certification

Implementing and Administering Cisco Solutions -CCNA- 2023

Timeline

Network Support

Infotech Support Solutions
10.2023 - Current

IT Technician - Intern

Infotech Support Solutions
10.2023 - Current

Certificate in Server Administrator - C

Infotech Learning Center

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Baryalai Ahmadi