Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Tony Frazier

Fairview

Summary

Dynamic and results-driven professional with over 30+ years of experience in the restaurant industry, including strategic planning, business unit development, and project management. Seeking a challenging opportunity as Vice President of Operations where I can leverage my extensive multi-unit operations experience to drive operational excellence, elevate guest experiences, and build high-performing, agile teams with an emerging brand.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Sr. Regional Director for CAVA - West Operations

CAVA
10.2022 - Current
  • Led operations for CAVA across the West region, overseeing over 120 locations spanning Texas to California and the Midwest, with a focus on achieving operational excellence and fostering innovation.
  • Managed a team of regional directors and area leaders, driving efficiency and profitability through targeted initiatives and best practices.
  • Cultivated a culture of accountability and empowerment, significantly enhancing food safety standards and elevating the guest experience across all locations.
  • Utilized strategic planning to cultivate and mentor leaders within an aggressively growing brand.
  • Collaborated cross-functionally to develop and implement standard operating procedures (SOPs) and address operational needs, ensuring alignment by actively leading in the field and reinforcing performance expectations.

Regional Director for CAVA - Texas

CAVA
05.2021 - Current
  • Directed operations across multiple CAVA markets from Texas to California, focusing on improvement in operations standards, enhancing guest experience, team development and food safety.
  • Implemented strategic operational strategies resulting in a significant revenue growth and a guest satisfaction that enable the leadership to take the brand public.
  • Collaborated with cross-functional leaders to support new initiatives and align operational objectives with company goals to scale for an emerging brand.
  • Managed a team of area leaders, driving efficiency and profitability through targeted initiatives and best practices.
  • Utilized strategic planning to cultivate and mentor leaders within an aggressively growing brand.

Regional Director

Zoes Kitchen
11.2018 - 05.2021
  • Led operations for Zoes Kitchen locations from Texas, the Midwest, CO and AZ, ensuring brand consistency and operational excellence to correct the business and make it profitable.
  • Drove performance through developing and executing operational systems and SOPs that align with high-performance standards.
  • Fostered team development by establishing mentorship programs, clearly communicated goals around growth and prepared the brand to convert to another brand with the same team at the same location.

Area Operator for Zoes Kitchen in Texas

Zoes Kitchen
05.2018 - 11.2018
  • Supported multiple markets across Texas for Zoes Kitchen, overseeing day-to-day operations while driving profitability through targeted initiatives and ensuring we had the right leaders in position.
  • Improved operations by keeping the goals simple and focusing on quality food and a great guest experience.
  • Course corrected leaderships focus to be in the business shoulder to shoulder to see, help and drive needed improvement in execution.

Area Director

Chili's
03.2001 - 05.2018
  • Managed operations for numerous Chili's locations from Texas to the Midwest. Achieving business goals through efficient team leadership and strategic planning.
  • Worked with the ELT to create and test our Mission Vision and Passion.
  • Lead testing of Back off ice system, Reimages, and Kitchen of the Future for Chili's.
  • Graduated from the Brinker Executive Leadership program. Presenting to the ELT and implementing programs to improve the operations.
  • Conducted regular field visits to ensure compliance with brand standards and food safety regulations while connecting the goals of the team to the goals of the organization.

Managing Partner

Chili's
04.1995 - 03.2001
  • Ran operations of multiple restaurants as a General Manager, Managing Partner and Training Manager.
  • Established excellent standards of execution and development of the team to help drive growth in the organization of the most important asset the Team Member.

Education

Bachelor of Arts - Government & Economics

The University of Texas At Austin
Austin, Texas
05-1992

Skills

  • Oversight of multi-unit restaurants
  • Strategic planning and business development
  • Team leadership and development
  • Financial analysis and P&L management
  • Guest experience enhancement
  • Strategic growth planning for restaurants
  • Effective project execution
  • Building operational KPIs

Certification

  • Food Safety Management Certification

Timeline

Sr. Regional Director for CAVA - West Operations

CAVA
10.2022 - Current

Regional Director for CAVA - Texas

CAVA
05.2021 - Current

Regional Director

Zoes Kitchen
11.2018 - 05.2021

Area Operator for Zoes Kitchen in Texas

Zoes Kitchen
05.2018 - 11.2018

Area Director

Chili's
03.2001 - 05.2018

Managing Partner

Chili's
04.1995 - 03.2001

Bachelor of Arts - Government & Economics

The University of Texas At Austin

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Tony Frazier