Summary
Overview
Work History
Skills
Timeline
Generic

TONY FRIEDERICHS

Bend,OR

Summary

Driven by a proven track record of enhancing operational efficiency and customer satisfaction, I leveraged my expertise in construction site management and exceptional problem-solving abilities at F6 Property Services. Specializing in quality control and project coordination, I successfully expanded the client base through meticulous attention to detail and superior service delivery, demonstrating a unique blend of technical and interpersonal skills.

Overview

24
24
years of professional experience

Work History

Licensed General Contractor

F6 Property Services
08.2014 - Current
  • Assisted homeowners in maintaining their properties by performing routine maintenance tasks such as painting, plumbing, and electrical work.
  • Provided exceptional customer service by actively listening to client concerns and effectively communicating solutions to their problems.
  • Implemented creative problem-solving strategies when faced with unique repair challenges that resulted in effective solutions tailored to specific situations.
  • Demonstrated versatility by successfully tackling a wide range of tasks, from plumbing and electrical work to carpentry and general home repairs, showcasing adaptability and expertise within the field.
  • Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
  • Improved client satisfaction by providing timely and quality handyman services for various home repairs.
  • Installed lighting fixtures to improve lighting and increase energy efficiency.
  • Re-caulked and sealed windows doors and siding to prevent drafts and air leaks and minimize energy costs.
  • Consistently met deadlines for assigned projects by prioritizing tasks efficiently based on urgency and complexity.
  • Expanded clientele base through referrals from satisfied customers who praised my professionalism and attention to detail in executing various handyman tasks.
  • Conducted thorough inspections of completed work sites to confirm adherence to safety standards and client expectations before leaving the premises.
  • Meticulously maintained tools and equipment, ensuring optimal performance during each task undertaken.
  • Streamlined project execution by carefully planning work schedules to ensure timely completion of tasks without compromising on quality.

Quality Assurance Manager

Advanced Machining Services
07.2022 - 05.2024
  • Inspected products and worker progress throughout production.
  • Reduced defects in products by conducting thorough inspections and identifying areas for improvement.
  • Managed supplier relationships, enforcing strict standards for incoming materials and components to preserve product integrity and minimize rejections.
  • Collaborated with cross-functional teams to develop and implement process and system improvements.
  • Investigated customer complaints and performed corrective actions to resolve quality issues.
  • Established robust quality documentation systems that ensured traceability throughout the entire production lifecycle.
  • Implemented corrective action plans based on audit findings, resulting in measurable improvements over time.
  • Performed root cause analysis to identify and resolve quality issues and defects.

Maintenance Technician

Viridian Management
09.2019 - 07.2022
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Inspected and maintained equipment to keep items in top working condition.
  • Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
  • Installed new locks, door handles, and door closers.
  • Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.

Maintenance Coordinator

Partners Property Management & Sales
08.2012 - 08.2014
  • Enhanced communication between departments, facilitating prompt responses to maintenance requests and reducing delays in repairs.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Managed vendor relationships for timely delivery of parts and services, ensuring smooth operations within the facility.
  • Maintained detailed records of all maintenance activities performed, allowing for effective tracking of progress over time.

Equipment Rental Manager

Bullet Rental
06.2010 - 08.2012
  • Managed inventory control, ensuring optimal availability of rental equipment for customer needs.
  • Boosted employee retention rates by creating a positive work culture that encouraged teamwork, communication, and continuous learning.
  • Ensured compliance with relevant regulations, maintaining a safe working environment for employees and customers alike.
  • Leveraged industry expertise to provide valuable insights during strategic planning sessions aimed at driving business growth.

Production Manager

BTD Manufacturing
10.2000 - 05.2010
  • Resolved issues quickly to maintain productivity goals.
  • Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
  • Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
  • Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
  • Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
  • Delivered direct feedback to senior management regarding project visibility and status.
  • Estimated labor requirements to support anticipated workload.
  • Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.
  • Standardized production procedures, job roles, and quality assurance guidelines.

Skills

  • Scheduling and Planning
  • Effective written and verbal communication
  • Renovation Experienced
  • Residential Repair work
  • Building Maintenance
  • General Plumbing / Electrical

Timeline

Quality Assurance Manager

Advanced Machining Services
07.2022 - 05.2024

Maintenance Technician

Viridian Management
09.2019 - 07.2022

Licensed General Contractor

F6 Property Services
08.2014 - Current

Maintenance Coordinator

Partners Property Management & Sales
08.2012 - 08.2014

Equipment Rental Manager

Bullet Rental
06.2010 - 08.2012

Production Manager

BTD Manufacturing
10.2000 - 05.2010

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TONY FRIEDERICHS