Tony Galindo
Henderson,NV
Summary
Organized and dependable candidate successful at managing multiple transactions with a positive team attitude with willingness to take on added responsibilities to meet company and team goals. Hardworking and passionate with strong organizational skills eager to secure Sales Consultant position. Ready to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills to achieve and progress in all standards of service set by the company and team to always strive to the next level.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Real Estate Agent
Platinum Real Estate Professionals
09.2019 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases to go above and beyond to exceed customer expectations and satisfaction.
- Negotiated, facilitated, and managed real estate transactions for 1st time home buyers, New construction, Investors, Wholesalers, and Land developers alike.
- Communicated with clients to understand property needs and preferences.
- Maintained data base to stay in connections with clients to encourage repeat business and referrals.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
- Reviewed and executed confidential documents, contracts and disclosures.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
- Coordinated appointments to show tenants and buyers prospective homes.
- Performed home evaluations and developed competitive market analysis for individual homes.
- Developed new business and managed new and existing clients.
- Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
- Generated leads for sales and rental properties through cold calls and referrals.
- Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
Loan Originator
Pinnacle Lending Group
01.2022 - Current
- Resolved discrepancies between borrowers, lenders and financial institutions with detail orientation and efficiency.
- Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to customer needs.
- Interviewed applicants to assess loan requirements before suggesting offers.
- Prepared documents for customers, submitting and overseeing through each step of closing process.
Real Estate Agent
Costello Realty & Management
10.2016 - 07.2019
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
Pool Server
Cosmopolitan Of Las Vegas
07.2012 - 10.2016
- Maintained 5 Star and Forbes customer service training standards at all times.
- Refilled beverage glasses, cleared and reset tables, and stocked service areas.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Maintained clean and safe work environment.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Assisted customers in selecting menu items, answering questions and providing general information.
- Increased sales significantly by upselling higher-end products to customers.
Spa Attendant
MGM Grand Hotel
08.2006 - 07.2016
- Carried out regular walk throughs of entire spa to verify cleanliness, working facilities and adequate stock levels of guest amenities and linens.
- Washed, dried and folded towels to keep laundry area and dressing rooms clean and properly stocked.
- Set up lockers with robes and slippers to prepare guests for massages, facials, manicures and pedicures.
- Greeted guests and escorted to correct treatment rooms.
- Replenished locker room linens, robes and sandals to maintain adequate supplies for guests.
- Managed front desk by answering phones, scheduling appointments and greeting guests.
- Anticipated and addressed guests' service needs by reviewing daily spa appointments.
- Supported fitness center activities by cleaning machines, replenishing bottled water, replacing hand towels and refilling spa water.
- Recommended and sold spa packages and memberships based on client's preferences and needs.
- Handled customer complaints in a professional and courteous manner.
- Greeted customers and offered them assistance.
- Responded to guest requests for assistance, toiletries, and personal care items.
- Conducted locker room tours and provided information and directions.
- Managed check-in and check-out process of items.
- Assisted customers with finding items and storing belongings.
- Promptly responded to all requests for assistance.
- Collaborated with management team, promoting efficient and effective coatroom operation.
- Recorded and managed locker assignments and keys.
- Collected payments and issued locker room passes.
- Maintain efficiency in 4 Diamond & Forbes customer service training standards.
Education
High School Diploma -
Desert Rose High School
444 W Brooks Ave, North Las Vegas, NV06.2006
Skills
- Terms Negotiation
- Database Management
- Financial Services
- Relationship Building and Management
- Loans
- Friendly
- Team Player
- Client Relations
- Multitasker in handling multiple transactions at once
- Stress management
- Experience running a productive and profitable real estate Team as A Team lead
- Forbes, Diamond, and 4-5 Star customer service trained and completed
- Top 500 Real Estate Sales Agent All of Las Vegas area for 2020
Accomplishments
- Ranked in the top 500 out of 16,000 agents in the Southern Nevada for 2020.
- Completed over 120+ successful New and resale real estate transactions, not including transactions placed under team mates under my supervision.
- Supervised team of 8 staff members.
- FOX 5 Christmas special 2019 Interview for helping local family of 9 achieve home ownership when turned away by others.
- Multiple FOX 5 interviews labeled as Real Estate expert for the Las Vegas community
Certification
- Certified Loan Originator 2021 to present.
- Licensed Real Estate Agent June 21ts 2016 to present.
Timeline
Loan Originator
Pinnacle Lending Group
01.2022 - Current
Real Estate Agent
Platinum Real Estate Professionals
09.2019 - Current
Real Estate Agent
Costello Realty & Management
10.2016 - 07.2019
Pool Server
Cosmopolitan Of Las Vegas
07.2012 - 10.2016
Spa Attendant
MGM Grand Hotel
08.2006 - 07.2016
High School Diploma -
Desert Rose High School
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