Tony Gant
Marietta,GA
Summary
With over 24 years of experience as delivery driver, I've worked with the #1 express transportation company in the world. Worked efficiently to meet or exceed employer and customer expectations. Interacted well with the team members while sharing advice and tips. Embraced shift schedules and delivery routes. Handled frustrated customers with professionalism and positive attitude. Hardworking and passionate job seeker with strong organizational skills eager to secure a position.
Ready, willing, and able to help the team achieve company goals. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
30
30
years of professional experience
Work History
Courier
FedEx
07.2014 - Current
- Utilized communication devices to stay in contact with dispatch and provide real-time status updates.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Streamlined package processing by organizing incoming parcels according to priority level and destination location.
- Expedited urgent deliveries, prioritizing time-sensitive shipments to meet critical deadlines.
- Reduced customer complaints by providing timely updates and maintaining clear communication throughout delivery process.
- Increased delivery accuracy by verifying addresses, cross-referencing order details, and obtaining necessary signatures upon completion of each transaction.
Package Handler
UPS
03.2007 - 12.2011
- Unpacked and repacked items in different quantities and configurations for shipment.
- Communicated regularly with supervisors to provide information on delays and issues with shipments.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Maintained safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Assembled, sealed, and loaded packages into correct trucks.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Moved furniture and boxes using utility dolly and truck ramp.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Efficiently managed incoming company calls while on delivery routes.
Courier
FedEx
02.1994 - 02.2007
- Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
- Collaborated with teammates to streamline processes, resulting in increased productivity and faster delivery times.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Reduced fuel consumption by implementing efficient driving techniques and carefully planning routes.
- Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
- Provided exceptional customer service by addressing inquiries professionally and resolving issues promptly.
- Ensured the safety of packages by properly handling fragile items during transportation and storage.
- Kept vehicles clean and well-maintained, ensuring reliable performance for daily use.
- Verified delivery details with clients upon arrival, confirming accuracy before completing transactions.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Followed company policies and procedures during shift.
- Verified package information to check for accuracy and completeness.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
Education
High School Diploma -
Victoria High
Victoria, TX06.1985
Some College (No Degree) - Business
Temple College
Temple, TXSkills
- Schedule Adherence
- Item tracking
- Package handling
- Deadline Adherence
- HIPAA Compliance
- Local routes
- Excellent driving skills
- Clean Driving Record
- Loading and unloading
- Attention to confidentiality
- Vehicle loading
- Customer Service
- Delivery Documentation
- Documentation
- Smartphone Usage
- Document Management
Timeline
Courier
FedEx
07.2014 - Current
Package Handler
UPS
03.2007 - 12.2011
Courier
FedEx
02.1994 - 02.2007
High School Diploma -
Victoria High
Some College (No Degree) - Business
Temple College