Tony Garren
Sales
Sugar Hill,Ga
Summary
· Self-motivated team player with a strong ability to achieve desired results.
· Understands and displays the ability to maintain exceptional customer service, resulting in 100% customer service rating.
· Understanding the importance of providing excellent service to maintain customer satisfaction, to create trust and generate returning business, with service or products that will benefit the experience.
· Skilled at problem solving, maintain professionalism, and organize in working environment well with little or no supervision.
· Skilled communication skills with superior telephone etiquette and customer relations skills.
· Skilled in relaying incoming, outgoing, and transfer calls, overhead paging, and code calls.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work History
Sales Consultant
Rick Hendrick Chevrolet Of Buford
08.2022 - 08.2024
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
- Utilized CRM software to manage customer accounts and track performance metrics.
HVAC Technician
Sturt Pro
11.2019 - 07.2022
- Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Kept accurate records of time and materials used for each job to compile into service reports.
- Worked overtime, holidays and weekends to accommodate company needs.
Office Administrative
Top Turf
12.2017 - 1 2019
- Demonstrated flexibility and superb work ethic in enthusiastically taking on special projects in addition to primary office administration responsibilities.
- · Utilized my organizational skills to help maximize overall office performance.
- · Upheld office schedule to ensure day-to-day business needs were met.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
Education
General Study -
North Gwinnett HS
Suwannee, GA 08.2007 - 05.2011
Business Management - undefined
Gwinnett Technical College
Duluth, GA 08.2013 - 05.2015
Skills
Verbal Communication
Timeline
Sales Consultant
Rick Hendrick Chevrolet Of Buford
08.2022 - 08.2024
HVAC Technician
Sturt Pro
11.2019 - 07.2022
Office Administrative
Top Turf
12.2017 - 1 2019
Business Management - undefined
Gwinnett Technical College
08.2013 - 05.2015
General Study -
North Gwinnett HS
08.2007 - 05.2011
Personal Qualifications
Self-motivated team player with a strong ability to achieve desired results. Understands and displays the ability to maintain exceptional customer service, resulting in 100% customer service rating. Understanding the importance of providing excellent service to maintain customer satisfaction, to create trust and generate returning business, with service or products that will benefit the experience. Skilled at problem solving, maintain professionalism, and organize in working environment well with little or no supervision. Skilled communication skills with superior telephone etiquette and customer relations skills. Skilled in relaying incoming, outgoing, and transfer calls, overhead paging, and code calls.
Personal Qualifications
Self-motivated team player with a strong ability to achieve desired results. Understands and displays the ability to maintain exceptional customer service, resulting in 100% customer service rating. Understanding the importance of providing excellent service to maintain customer satisfaction, to create trust and generate returning business, with service or products that will benefit the experience. Skilled at problem solving, maintain professionalism, and organize in working environment well with little or no supervision. Skilled communication skills with superior telephone etiquette and customer relations skills. Skilled in relaying incoming, outgoing, and transfer calls, overhead paging, and code calls.
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