Tony Garske
Kirkland,WA
Summary
Dynamic Maintenance Technician with a proven track record at Blueground, excelling in preventive maintenance and mechanical troubleshooting. Known for enhancing customer satisfaction through effective problem-solving and clear communication. Skilled in operating hand and power tools, ensuring equipment reliability while fostering a collaborative team environment.
Overview
39
39
years of professional experience
Work History
Maintenance Technician
Blueground
02.2024 - Current
- Trained and mentored new team members, fostering a positive work environment and promoting professional growth.
- Followed shipping and receiving procedures for goods and materials.
- Resolved customer issues promptly and professionally, maintaining high satisfaction rates while minimizing escalations.
- Increased customer service success rates by quickly resolving issues.
- Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Inspected and maintained equipment to keep items in top working condition.
- Installed new locks, door handles, and door closers.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Monitored and documented work performance in maintenance logs in compliance with company guidelines.
Maintenance Technician
Zeus Living
11.2021 - 02.2024
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Inspected and maintained equipment to keep items in top working condition.
- Collaborated with team members to complete larger repair projects efficiently.
Logistics Manager
Livible
08.2015 - 04.2020
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Directed shipping and receiving of wide range of products daily.
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
- Managed a team of logistics professionals, providing coaching and guidance for career development and skill enhancement.
- Conducted regular audits of logistics practices to identify areas for improvement and implement corrective actions accordingly.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Monitored logistics performance and identified improvement opportunities.
- Directed coordination of delivery schedules for a team of six drivers.
Owner
Total Delivery Service
06.1986 - 07.2015
- Oversaw daily business activities.
- Established and nurtured solid ties with clients yielding ongoing transactions.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Provided support to team members as needed, fostering a positive work environment that encouraged collaboration and efficiency.
- Maintained detailed records of all moves, facilitating easy tracking of past projects and future improvements.
- Reduced client complaints by efficiently resolving issues and addressing concerns in a timely manner.
- Negotiated contracts with third-party vendors for specialized services when necessary, ensuring competitive pricing without sacrificing quality of service.
- Handled complex situations requiring problem-solving skills; quickly adapted strategies based on unforeseen challenges that arose during the moving process.
- Ensured compliance with all federal transportation regulations as well as state-specific requirements when planning interstate moves.
- Developed custom move plans tailored specifically to individual client needs, leading to increased customer satisfaction ratings.
- Evaluated employee performance regularly, providing constructive feedback and identifying areas for growth or improvement.
- Implemented a system to track and manage client paperwork, ensuring all necessary documents were easily accessible and secure.
- Managed move schedules for optimal efficiency, resulting in consistently meeting or exceeding deadlines.
- Conducted post-move follow-ups with clients to gather feedback and identify areas for improvement in future projects.
- Monitored budgets closely on each project; identified opportunities for cost savings without compromising the quality of service provided to clients.
- Assisted in training new employees on company policies, procedures, and best practices to maintain high-quality service standards across the board.
- Worked closely with personnel, customers, and contractors to resolve problems.
Education
Bachelor Of Business Administration And Management - Management
Eastern Washington University
Cheney, WA05.1986
Skills
- Preventive Maintenance
- Building maintenance
- Mechanical troubleshooting
- Troubleshooting skills
- Safety awareness
- Hand and power tools
- Electrical troubleshooting
- Mechanical repair
- Parts replacement
- Equipment installation
- Equipment Repair
- Hand tools expertise
- Plumbing
- Power tools proficiency
- Drywall repair
- Painting
- Plumbing repairs
- Apartment maintenance
- Groundskeeping
- Drywalling
- HVAC systems
- Door hardware
- System installations
- Service-oriented mindset
- Maintenance scheduling
- Mechanical aptitude
- Roofing
- Problem-solving
- Reporting and documentation
- Flooring repair
- Field maintenance
- Troubleshooting strength
- Hand and power tool use
- Equipment troubleshooting
- Critical thinking
- Clear communication
- General Plumbing
Timeline
Maintenance Technician
Blueground
02.2024 - Current
Maintenance Technician
Zeus Living
11.2021 - 02.2024
Logistics Manager
Livible
08.2015 - 04.2020
Owner
Total Delivery Service
06.1986 - 07.2015
Bachelor Of Business Administration And Management - Management
Eastern Washington University
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