Tony Gaut
Lancaster
Summary
Dependable and disciplined professional with 10+ years of hands-on experience in customer service, material handling and warehouse operations. Proven ability to maintain safety, follow procedures, and work efficiently in fast-paced environments. Strong work ethic, excellent situational awareness, and a history of meeting operational demands with consistency and professionalism.
Overview
11
11
years of professional experience
Work History
Forklift Operator
Procter & Gamble Co
Dallas
09.2023 - Current
- Transported goods between warehouse locations according to shipment and storage needs.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
Customer Service Representative
Wal-Mart Supercenter
Lancaster, TX
11.2018 - 10.2022
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Managed customer accounts, updating information to maintain accuracy in records.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Facility Technician
TCI TIRE CENTERS, LLC
Lancaster, TX
10.2014 - 09.2018
- Developed preventive maintenance schedules, reducing equipment failures and extending asset lifespan through strategic planning.
- Improved overall safety within the facility by identifying potential hazards and implementing corrective actions.
- Enhanced facility efficiency by conducting regular maintenance checks and addressing issues promptly.
- Maintained a clean and organized work environment, adhering to company policies and industry standards.
- Inspected buildings, grounds, and equipment for unsafe or malfunctioning conditions.
Education
High School -
Lancaster High School
LancasterSkills
- Machine Operator
- Customer service
- Heavy industrial equipment
- Shipping and receiving
- Order picking and processing
- General laborer
- Assembly line experience
- Forklift Operation
- OSHA-trained
- Team Collaboration
Timeline
Forklift Operator
Procter & Gamble Co
09.2023 - Current
Customer Service Representative
Wal-Mart Supercenter
11.2018 - 10.2022
Facility Technician
TCI TIRE CENTERS, LLC
10.2014 - 09.2018
High School -
Lancaster High School
Custom
United States