Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tony Graham

Durham,NC

Summary

Hardworking team leader with in-depth understanding of stock market operations. Strategic planner and decisive manager equipped to drive change, strengthen processes and overhaul systems. Focused on helping teams to remain agile and responsive to dynamic market conditions.

Overview

12
12
years of professional experience

Work History

Stock

Walmart
Durham, North Carolina
08.2021 - Current
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
  • Organized merchandise on floor, priced items with scan gun and switched price tickets according to promotional sales and sale expiration dates.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Changed sales floor signs to show current pricing and support product promotions.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.

Dept Manager : Sporting Goods

Walmart
Durham, NC
03.2018 - 09.2019
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
  • Returned change and currency and processed debit and credit card payments with [Number]% accuracy rate.
  • Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Motivated employees to success and pointed out areas of improvement, which bolstered efficiency rates by [Number]%.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Trained newly hired sales team in upselling techniques.

AP Assets Protection

Walmart
Durham, NC
01.2018 - 09.2018
  • Controlled reduction of loss inventory by protecting company assets.
  • Introduced and implanted viable loss control strategies by maintaining strong partnerships and trust with customers.
  • Checked CCTV for evidence of shoplifting.
  • Increased apprehensions by [Number]% and apprehension dollars by [Number]% by motivating and coaching direct reports for optimum productivity and performance.
  • Contacted local authorities and apprehended shoplifters.
  • Patrolled store departments to check for suspicious activities.
  • Eliminated [Number]% of shrinkage costs through support and ongoing maintenance of [Type] processes.

Meat Department Manager

Walmart
Durham, NC
06.2016 - 01.2018
  • Monitored inventory levels, ordered new supplies and oversaw restocking of cases.
  • Set department schedules for adequate shift coverage and assigned daily work tasks to individual team members based upon strength and experience.
  • Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
  • Assisted customers by finding requested items and providing preparation information for specific cuts of meat.
  • Trained new employees on handling, safety and stocking procedures.
  • Worked closely with employees and customers to effectively manage daily operations and communications.
  • Completed inventory counts, reordered stock and removed expired items from supply.
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.

Toys Dept

Walmart
Durham, NC
05.2015 - 01.2016
  • Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Created and led sales promotions and advertising strategies to boost profits and bring in new customers.
  • Researched issues to obtain appropriate answers to customer inquiries.

Unloader

Walmart
Durham, NC
09.2013 - 01.2015
  • Handled packages with care while transporting from truck to loading dock.
  • Operated pallet jacks and forklifts to aid in safe transport of heavy items.
  • Installed protective devices to prevent shifting or damage to items being transferred.
  • Increased storage space by [Number]% by devising [Type] inventive stacking methods.

Shipping and Receiving Clerk

Champion
Laurel Hill, NC
03.1997 - 01.2000
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.

Refurbishment Technician

IBM
Research Traingle Park, NC
08.1994 - 03.1997
  • Performed complex mechanical alignments and calibration of equipment to quality standards.
  • Determined maintenance requirements and assigned repairs to qualified employees.
  • Assisted in developing specialized fixtures, test equipment and procedures for failure analysis.
  • Realigned production plans to boost productivity without dramatically increasing costs.

Education

Bachelor of Arts - Business Administration And Management

Fayetteville State University
Fayetteville, NC

No Degree - Barbering

Thompson & Son Barber School
Florence, SC

Skills

  • Verbal and Written Communication
  • Safety Procedures
  • Inventory Recordkeeping
  • Merchandising and Display
  • Customer Service
  • Data Entry
  • Pricing Inquiries and Validation
  • Product Packaging
  • Order Fulfillment
  • Payment Processing
  • Cash Register Operations
  • Microsoft Office
  • Forklift Operation
  • Equipment Operation and Monitoring
  • Quick Learner
  • Staff Training
  • Orders and Requisition
  • Merchandise Inspection

Timeline

Stock

Walmart
08.2021 - Current

Dept Manager : Sporting Goods

Walmart
03.2018 - 09.2019

AP Assets Protection

Walmart
01.2018 - 09.2018

Meat Department Manager

Walmart
06.2016 - 01.2018

Toys Dept

Walmart
05.2015 - 01.2016

Unloader

Walmart
09.2013 - 01.2015

Shipping and Receiving Clerk

Champion
03.1997 - 01.2000

Refurbishment Technician

IBM
08.1994 - 03.1997

Bachelor of Arts - Business Administration And Management

Fayetteville State University

No Degree - Barbering

Thompson & Son Barber School

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Tony Graham