Summary
Overview
Work History
Education
Skills
Timeline

Tony Graham

Durham

Summary

Dynamic and results-driven professional with a strong background in customer service and operations, honed at Walmart. Proven ability to enhance client satisfaction through effective communication and problem-solving skills. Highly motivated self-starter with expertise in safety procedures and a commitment to maintaining a clean and organized environment.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

26
26
years of professional experience

Work History

Barber

Fade Away Barbershop
09.2010 - Current
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Continually honed personal barbering techniques to deliver consistent quality across all services provided to clients.
  • Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
  • Styled hair according to customer preferences.
  • Consulted with clients to assess personal style preferences and unique needs.

Store Mech

Dollar Tree
05.2023 - 02.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.

Backroom Supervisor

Walmart
08.2017 - 03.2023
  • Collaborated with store management to optimize space utilization, leading to a more organized backroom layout.
  • Coordinated with other departments within the store to address any cross-functional issues affecting backroom operations promptly.
  • Maintained accurate inventory records, ensuring timely replenishment of stock on the sales floor.
  • Increased productivity through effective delegation and supervision of backroom staff tasks.
  • Assisted with merchandise stocking and replenishment in backroom and on sales floor.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.

Forklift Operator

Champion
03.1999 - 09.2003
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.

Education

Certificate - Barbering

Thompson & Son Barber College, Florence, SC
09-1994

No Degree - Business Administration

Fayetteville State University, Fayetteville, NC
08-1993

High School Diploma -

Scotland High School, Laurinburg, NC
06-1989

Skills

  • Quick learner
  • Verbal communication strength
  • Customer safety
  • Highly motivated self-starter
  • Cleaning and sanitation
  • Customer service excellence
  • Customer service
  • Written communication
  • Task prioritization
  • Problem-solving
  • Problem-solving skills
  • Cash handling
  • Adaptability and flexibility
  • Safety procedures

Timeline

Store Mech - Dollar Tree
05.2023 - 02.2024
Backroom Supervisor - Walmart
08.2017 - 03.2023
Barber - Fade Away Barbershop
09.2010 - Current
Forklift Operator - Champion
03.1999 - 09.2003
Thompson & Son Barber College - Certificate, Barbering
Fayetteville State University - No Degree, Business Administration
Scotland High School - High School Diploma,
Tony Graham