Summary
Overview
Work History
Education
Skills
Accomplishments
Property Type Experience
Timeline
Generic

Tony Gutierrez

Seattle,WA

Summary

Results-oriented manager with over 8 years experience enhancing business operations, profitability, customer satisfaction, and team growth. Proven expertise in project management and compliance within dynamic, fast-paced environments. Committed to upholding operational excellence to achieve optimal profitability. Setting the example everyday to guide and lead the team and company to success.

Overview

3
3
years of professional experience

Work History

Community Manager - Lease Up

Thrive Communities
Seattle, WA
01.2024 - Current
  • Oversaw daily operations, maintenance, and administration of various properties.
  • Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
  • Advised owners on potential improvements or investments that could increase the value of their properties.
  • Processed evictions when necessary in accordance with state laws and procedures.
  • Evaluated current staff members' performance levels in order to determine training needs or staffing changes if required.
  • Met with clients to negotiate management and service contracts.
  • Analyzed market conditions regularly to identify opportunities for improving operational efficiency.
  • Oversaw and monitored preventative maintenance and energy management inspections and programs.
  • Compiled and conveyed operational and financial data to regional manager.
  • Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
  • Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
  • Prepared detailed budgets and financial reports for properties.
  • Negotiated leases, rental agreements, and other contractual documents related to property management activities.

Property Manager

Clark Realty
Los Gatos, CA
12.2023 - 12.2024
  • Manage a portfolio of single home/Multi-family residential and commercial properties, ensuring optimal occupancy rates and tenant satisfaction.
  • Conduct property inspections and coordinate maintenance and repairs, ensuring compliance with safety and quality standards.
  • Develop and implement marketing strategies to attract and retain tenants.
  • Negotiate lease agreements, handle rent collections, and enforce property policies in accordance with legal requirements.
  • Estimated and analyzed bids for repairs, renovation and general maintenance.
  • Drafted and monitored budgets for overall maintenance and operations.
  • Made proactive adjustments to portfolios due to market trends.
  • Prepared internal and regulatory financial reports, balance sheets and income statements.

Community Manager

Associa
Los Ga, CA
01.2023 - 12.2023
  • Effectively oversaw 10 communities in my portfolio, leading a team of administrators.
  • Collaborated with Boards of Directors to strategize maintenance budgeting initiatives.
  • Managed diverse special projects, skillfully handling vendor relationships and overseeing capital repairs.
  • Developed and streamlined business operations, including board materials, contracts, and budgets.
  • Coordinated inspections and swiftly resolved facility-related issues.
  • Maintained oversight of delinquency rates and collections processes.
  • Ensured seamless daily operations across all properties within the portfolio.

Assistant Community Manager

SARES REGIS Group
San Jose, CA
11.2021 - 01.2023
  • Skillfully managed diverse areas encompassing financials, sales, marketing, maintenance, and administration.
  • Led revenue management, collections, and accountable accounting practices.
  • Resolved resident conflicts and consistently upheld high levels of customer satisfaction.
  • Executed legal responsibilities and efficiently managed move-in/move-out processes.
  • Cultivated strong vendor relationships to facilitate ongoing maintenance initiatives.
  • Expertly supervised and trained leasing and office teams, contributing to their professional growth.
  • Presented apartments and amenities in a polished and appealing manner.
  • Provided accurate estimates for repair costs and capital projects.

Education

High School Diploma -

Leland High
San Jose, CA
05-2010

Some College (No Degree) -

San Jose City College
San Jose, CA

Skills

  • Marketing experience 5 years
  • Financial budgeting and reporting
  • Lease & contract knowledge
  • Bilingual (English and Spanish)
  • Excellent communication
  • Organized and timely
  • Problem solver
  • Leader and team player
  • Ability to work independently
  • Coachable
  • Project management
  • Financial / Budget knowledge
  • Daily Operations Management
  • Policy Administration
  • Salesforce
  • Staff Coordination
  • Maintenance Oversight
  • Microsoft/Outlook (PowerPoint, Word, Excel etc)
  • Yardi (CRM-voyager/plus)
  • MRI
  • Yield star/RealPage/Onsite
  • ApartmentIQ
  • CoreLogic/ Transunion
  • Pop card
  • Adobe
  • Maintenance and repair coordination
  • Daily operations oversight
  • Engagement strategies

Accomplishments

  • 2018 Club Shea: 1st quarter- 2nd Place * 2nd quarter- 2nd Place * 3rd quarter- 1st Place
  • 2017 Club Shea: 3rd quarter- 3rd Place * 4th quarter- 1st Place
  • 2015 & 2016 Top 95% Nationwide Sales Avalon Bay

Property Type Experience

  • Lease-up / Stabilzed
  • High Rise (5 + years experience).
  • Garden Style (4 + years experience)
  • Mid-Rise (3 + years experience)
  • Condos (2 + years experience)

Timeline

Community Manager - Lease Up

Thrive Communities
01.2024 - Current

Property Manager

Clark Realty
12.2023 - 12.2024

Community Manager

Associa
01.2023 - 12.2023

Assistant Community Manager

SARES REGIS Group
11.2021 - 01.2023

High School Diploma -

Leland High

Some College (No Degree) -

San Jose City College

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Tony Gutierrez