Tony Harold II
Virginia Beach,VA
Summary
Experienced Systems Administrator with 7 years in infrastructure and data center management, specializing in software implementation and licensing optimization. Known for staying ahead of trends, effectively managing SAAS subscriptions, and reducing costs. Proven ability to resolve system issues and tackle data management challenges with precision. Solutions-oriented, skilled in troubleshooting, communication, and collaboration. Expertise in security optimization, planning, systems implementation, disaster recovery, and team development, consistently driving success through strategic innovation.
Overview
10
10
years of professional experience
1
1
Certification
Work History
IT Director
Community Investment Group
Chesapeake, VA
04.2024 - Current
- Enhanced IT infrastructure by implementing strategic technology upgrades, resulting in a 20% increase in system efficiency and reducing downtime by 35%
- Implemented robust cybersecurity measures, reducing security breaches by 50% year-over-year and ensuring 100% compliance with industry standards like GDPR and HIPAA
- Managed and mentored a team of 15 IT professionals, increasing team productivity by 40% and completing 12 major IT projects on time and within budget.
- Negotiated contracts with over 10 IT vendors, cutting annual IT expenditure by 25% while enhancing service quality and reliability.
System Administrator
ECPI
Virginigia Beach, Virginia
10.2020 - 03.2023
- Reduced server downtime by 20% through proactive maintenance and timely hardware upgrades.
- Achieved a 99.9% data availability rate by implementing robust backup and recovery procedures.
- Decreased network downtime by 15% by proactively identifying and resolving performance bottlenecks.
- Successfully led a team in implementing a company-wide Active Directory upgrade project, resulting in a 20% improvement in user authentication speed.
- Reduced inventory discrepancies by 30% through regular asset audits and documentation.
Help Desk Technician
Virginia State University, Trojan Activites Board
Petersburg, VA
01.2015 - 02.2020
- Enhanced customer satisfaction by resolving technical issues in a timely and efficient manner.
- Streamlined help desk processes for increased productivity and improved response times.
- Reduced downtime by troubleshooting and repairing hardware, software, and network issues.
- Improved user experience with proactive system maintenance and updates.
Education
M.S. in Cyber Security with concentration in Cyber Operations -
ECPI University
Virginia Beach, VA05.2023
B.S. in Psychology -
Virginia State University
Petersburg, VA05.2016
Skills
- Technical Solution Development
- Performance Testing
- Network Administration
- Web Security
- Technical Support
Certification
CompTia Security+
Timeline
IT Director
Community Investment Group
04.2024 - Current
System Administrator
ECPI
10.2020 - 03.2023
Help Desk Technician
Virginia State University, Trojan Activites Board
01.2015 - 02.2020
M.S. in Cyber Security with concentration in Cyber Operations -
ECPI University
B.S. in Psychology -
Virginia State University
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