Tony Hawkins

• Performed inspections and installations on plumbing lines with diameters up to 4 inches.
• Identified and located required tools prior to starting each project.
• Used all and all power tools to create assemblies and sub-assemblies.
• Executed pipe fabrication, installation, and fitting per specifications.
• Installed and repaired all types of plumbing fixtures and piping.

Cleared stoppages in plumbing drain lines.

• Mentored junior plumbers, sharing valuable knowledge and techniques to enhance their professional development.
• Responded promptly to emergency service calls, mitigating damages caused by burst pipes or other critical issues.
• Established a solid reputation as a trusted lead plumber in the community through consistent delivery of top-notch services.
• Optimized workflow for project completion by effectively delegating tasks to team members.

• Installed and replaced water heaters, drain pipes and water supply lines.
• Prepared project bids, including parts, labor and equipment needed for each project.
• Performed emergency on-call work hours during evening, weekends and some holidays.
• Created and submitted daily reports on progress of all plumbing projects.
• Cut openings in walls and floors to accommodate pipe and pipe fittings.
• Communicated with customers regarding recommendations on repairs, replacements and upgrades of plumbing equipment.
• Installed and inspected new and existing plumbing lines up to 4 inches in diameter.
• Installed and repaired gas lines and hot and cold water lines.
• Recognized by management for providing exceptional customer service.
• Created agendas and communication materials for team meetings.

• Directed hiring and training of new department managers to drive organizational improvements.
• Assessed, optimized and elevated operations to target current and expected demands.
• Led startup and opening of plumbing business and provided business development, creation of operational procedures and workflow planning.
• Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
• Enhanced operational performance by developing effective business strategies, systems and procedures.
• Determined clients' immediate and future financial requirements to recommend insurance products meeting individual needs.
• Assembled and managed teams for development, construction, sales and marketing initiatives.