Tony Itri
Sandwich,Ma
Summary
Highly experienced and motivated Restaurant /Bar Manager with over 30 years in the hospitality industry. Proven track record of increasing sales, enhancing customer satisfaction, and managing efficient operations. Adept at leading teams, controlling costs, and maintaining high standards of service and compliance.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Real Estate
Kinling Grover, William Raveis & Remax
01.2007 - Current
Mahoney on Main Street
01.2019 - 01.2024
Bar Manager
Chapins Bayside Restaurant
01.2003 - 01.2019
- Oversee daily bar operations, including staff management, inventory control, and customer service
- Train, supervise, and schedule a team of bartenders and bar backs to ensure efficient service and adherence to company policies
- Develop and implement promotional strategies to increase sales and attract new customers
- Maintain accurate inventory records and order supplies to avoid shortages and overstocking
- Ensure compliance with health and safety regulations, including proper sanitation and food handling practices
- Handle customer complaints and resolve issues promptly to maintain a high level of customer satisfaction
- Create and update drink menus, incorporating seasonal and popular trends
- HR ensuring employees get to payroll
- Prepared and served drinks according to company recipes and customer preferences
- Provided exceptional customer service, building a loyal customer base
- Assisted with opening and closing duties, including cleaning and setting up the bar
- Handled cash and card transactions, ensuring accurate billing
DRS, Assistant Manager, General Manager
Houlihan's Restaurant Group
01.1991 - 04.2001
Education
Christopher Columbus Catholic
Certification - undefined
Houlihan’s Hospitality Management
Skills
- Bar Operations Management
- Staff Training & Supervision
- Inventory Management
- Customer Service Excellence
- Budgeting & Cost Control
- Event Planning & Coordination
- Health & Safety Compliance
- Mixology & Beverage Knowledge
- Point of Sale (POS) Systems
- Human Resources
Certification
- 2010 Top Producer, Top Listing Associates
- 2017 Presidents Club
- 2019 Presidents Club
- 2020 Top Selling Associate consecutive months
- 2020 Top Listing Associate consecutive months
- Ongoing participation in real estate workshops and training programs
- Serve Safe / Tips Certified
Timeline
Mahoney on Main Street
01.2019 - 01.2024
Real Estate
Kinling Grover, William Raveis & Remax
01.2007 - Current
Bar Manager
Chapins Bayside Restaurant
01.2003 - 01.2019
DRS, Assistant Manager, General Manager
Houlihan's Restaurant Group
01.1991 - 04.2001
Certification - undefined
Houlihan’s Hospitality Management
- 2010 Top Producer, Top Listing Associates
- 2017 Presidents Club
- 2019 Presidents Club
- 2020 Top Selling Associate consecutive months
- 2020 Top Listing Associate consecutive months
- Ongoing participation in real estate workshops and training programs
- Serve Safe / Tips Certified
Christopher Columbus Catholic
Similar Profiles
Leah BabroudiLeah Babroudi
Realtor at William Raveis - The Deborah Lucci TeamRealtor at William Raveis - The Deborah Lucci Team
Michael RethisMichael Rethis
Realtor at Burgio Sousa Team at William RaveisRealtor at Burgio Sousa Team at William Raveis
Meghan VanderpoelMeghan Vanderpoel
Executive Administrative Manager at William Raveis Real Estate Mortgage & InsuranceExecutive Administrative Manager at William Raveis Real Estate Mortgage & Insurance