Tony Jefferson
Chula Vista,CA
Summary
Dedicated community professional seeking a position where I can leverage over a decade of experience in student safety, crisis intervention, and community engagement. Skilled in coordinating with diverse populations, fostering safe environments, and providing resources to support housing stability for clients and case management teams.
Overview
11
11
years of professional experience
Work History
Community Resource Specialist / Volunteer Staff
Mt. Sinai Christian Fellowship
01.2020 - Current
- Conduct intakes and housing assessments for individuals seeking resources and assistance.
- Provide professional and personal support to individuals with disabilities, mental health challenges, or behavioral concerns.
- Monitor parking lots, assist attendees with navigation, and enforce safety protocols during large events.
- Respond promptly to emergencies and suspicious activity, escalating incidents when necessary.
- Manage crowds and direct traffic to maintain order and prevent accidents during high-attendance services.
- Document incidents and prepare detailed reports to enhance safety measures.
- Deliver exceptional customer service by assisting visitors and providing information while maintaining safety standards.
Student Retention Specialist
San Diego Workforce Innovation High School
01.2015 - 01.2025
- Served as primary liaison between students, parents, and faculty to address attendance, safety, and academic concerns.
- Conducted on-campus supervision to maintain a safe and orderly learning environment.
- Developed and implemented tailored intervention plans for at-risk students, addressing behavioral, academic, and safety issues.
- Performed home visits and welfare checks to ensure student well-being and address safety concerns.
- Led Attendance Intervention Meetings (AIM) and Student Retention Meetings (SRM), collaborating with cross-functional teams to improve student engagement.
- Maintained accurate records of attendance, safety incidents, and intervention outcomes for reporting purposes.
- Partnered with law enforcement to resolve safety concerns and ensure proper handling of critical incidents.
- Provided training to students on conflict resolution, personal responsibility, and positive behavior reinforcement.
- Prepared comprehensive reports, correspondence, and incident documentation for administrative leadership.
Education
High School Diploma -
La Jolla High School
La Jolla, CA06-1985
No Degree - Human Development
San Diego College
El Cajon, CA01-2027
Skills
- Crisis intervention, conflict resolution, and de-escalation techniques
- Student and community engagement strategies
- Incident reporting, safety documentation, and administrative support
- Collaboration with law enforcement, faculty, and security professionals
- Strong written and verbal communication skills
- Crowd management and event safety
- Housing resources and community assistance programs
- Case management
- Temporary housing
- Housing counseling
Timeline
Community Resource Specialist / Volunteer Staff
Mt. Sinai Christian Fellowship
01.2020 - Current
Student Retention Specialist
San Diego Workforce Innovation High School
01.2015 - 01.2025
High School Diploma -
La Jolla High School
No Degree - Human Development
San Diego College
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