TONY KUHN

Senior CERTIFIED Automotive Technician

Marshall Ford Lincoln

09.2001 - Current

Improved team productivity by effectively delegating tasks based on individual strengths and areas of expertise.
Skillfully managed time-sensitive repairs, prioritizing jobs according to urgency while maintaining high-quality workmanship standards throughout all projects.
Implemented quality control measures that reduced rework instances by catching errors during initial repair stages instead of post-service evaluations.
Reduced downtime by maintaining a clean and organized workspace, ensuring tools were readily available for use.
Performed preventative maintenance on vehicles, extending their lifespan and preventing costly breakdowns for customers.
Completed thorough inspections on all incoming vehicles to detect potential safety hazards or mechanical concerns before they became critical problems.
Enhanced customer satisfaction by providing timely and accurate diagnostic assessments of vehicle issues.
Mentored junior technicians, improving their technical skills and overall job performance through hands-on training sessions.
Maintained up-to-date knowledge of industry best practices through continuous education and professional development opportunities.
Collaborated with service advisors to accurately communicate repair needs to customers, resulting in higher approval rates for recommended services.
Maintained an excellent attendance record, consistently arriving on time and fully prepared to contribute to team success each day.
Contributed to a safe working environment by adhering to established safety protocols and promptly addressing identified hazards within the workplace.
Streamlined repair processes for increased efficiency, reducing average turnaround time for vehicles in the shop.
Prepared detailed repair estimates for customers, clearly outlining the necessary services and associated costs while addressing any questions or concerns they may have.
Successfully diagnosed uncommon or challenging automotive issues by conducting thorough research and consulting with colleagues, ultimately resolving problems for satisfied customers.
Increased repeat business by delivering exceptional customer service and building relationships with clients.
Utilized advanced diagnostic tools to quickly identify root causes of complex automotive issues, expediting repairs and reducing labor costs.
Replaced damaged, missing, or defective parts with new and refurbished components.
Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Changed, rotated, and balanced tires on different types of vehicles.
Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
Analyzed and located malfunctions in brakes, motors, switches, and control systems.
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Repaired and replaced worn and damaged components.
Used specialized tools to detect leaks in gas and refrigerant systems.
Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
Maintained accurate records of time and materials required to perform repairs and service.
Tested newly installed equipment to determine proper functionality and compliance with regulations.
Performed safety and emissions inspections.
Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
Read and followed technical documentation to complete accurate repairs.
Analyzed vehicle data using advanced diagnostic equipment.
Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
Inspected damaged vehicles to estimate repair labor cost and required parts expense.
Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
Coordinated with parts department to determine availability of necessary components.
Explained estimates and determined repair timelines to manage customer expectations.
Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
Tuned automotive systems and components to optimize functionality and prolong life of each piece.
Performed emissions tests according to standard procedures.
Implemented tracking systems to monitor parts inventory and transactions to reduce discrepancies.
Delegated and supervised vehicle bodywork to body team for restoration and remediation.
Retained accurate records of purchases, titles and sales.