Tony Martin
Macon,GA
Summary
Highly organized and self-motivated professional with 17+ years of experience in management, security, customer service, and administration. Known for strong decision-making and problem-solving skills, able to implement effective action plans in fast-paced environments.
Overview
18
18
years of professional experience
Work History
Security Site Lead
Clean Spark
Sandersville, Georgia
02.2024 - Current
- Evaluated security risks and vulnerabilities through thorough assessments
- Monitored and managed access control systems, CCTV footage, as well as alarm systems
- Supervised and enforced company policies and procedures for a security team's daily operations
- Conducted safety protocol and emergency response training for new security team members
- Performed regular inspections and verified proper functioning of all security equipment
- Created comprehensive incident reports for management review
- Conducted thorough investigations and notified appropriate parties of any unusual behavior
- Handled customer inquiries and concerns regarding security matters with quick attention
- Implemented preventive measures to mitigate risks and ensure safety in high-traffic regions.
- Coordinated investigations into criminal activity on-site by collaborating with law enforcement agencies as required
- Enforced safety regulations and ensured employee compliance with security rules and policies
- Performed duties related to tracking employee attendance, managing shifts, and processing vacation requests
- Resolved staff conflicts promptly following company guidelines
- Assisted in hiring decisions by performing comprehensive background checks on applicants
- Maintained high morale among team members through guidance and support
- Planned and executed emergency preparedness drills, focusing on fire evacuations and intruder alert scenarios
- Created and strengthened amicable business relationships in the surrounding area through effective collaboration
- Participated in weekly meetings with the management team to address security concerns and updates
- Managed inventory levels for security team supplies like uniforms, radios, keys
- Oversaw the regular updating of access control systems to incorporate latest technology advancements
- Provided continuous analysis of incident logs in order to identify potential areas requiring further investigation or action
- Guided team members to react appropriately in various situations
- Created a positive and collaborative environment focused on teamwork and performance
- Demonstrated capacity to manage teams by balancing coverage needs with individual skills
- Maintained security by identifying unauthorized individuals and promptly removing them
- Ensured employee safety through supervision of property entrances and exits
- Ensured compliance with local, state, and federal regulations
- Monitored and evaluated employee performance on a regular basis
- Resolved issues between employees as needed
- Provided leadership in developing team goals and objectives for the site staff
- Scheduled meetings with stakeholders to discuss project status updates and future plans
- Assisted in the hiring process by conducting interviews and making recommendations
Public Safety Officer
Piedmont Hospital
Macon, Georgia
12.2022 - 12.2023
- Ensured compliance with safety regulations and policies by performing daily inspections of the facility
- Monitored traffic flow on hospital premises, offering assistance and promptly responding to emergency incidents
- Provided security services for special events and responded to incidents involving alcohol or drugs
- Conducted regular patrols of designated areas within the campus community.
- Responded quickly to alarms, calls for assistance, emergencies, or reports of suspicious persons or activities.
- Professionally interacted with diverse groups of individuals including students, nurses, staff members, visitors, and vendors in a courteous manner
- Verified identification cards from visitors entering restricted areas
- Served as a responsible communicator to law enforcement about observed illegal activities on hospital premises
- Responded to crimes in progress, initiating actions such as interrogation of suspects or medical aid for victims
- Monitored all operations for potential security risks and threats
Security Officer
Rollins
Atlanta, GA
10.2019 - 01.2022
- Managed badge access, created badges, and tracked badge usage
- Supported HR department by assisting in the execution of termination processes on a regular basis
- Carried out routine patrols to uphold safety measures at all times. Conducted thorough investigations of any reported incidents while carefully monitoring activities via video surveillance. Maintained precise records of badges issued and consistently updated attendance reports
- Managed communication channels for Rollins business on a daily basis
- Maintained a secure environment for company assets and personnel
- Maintained data center integrity, safeguarding confidential information, and upheld strict visitor policy with single point of contact
Security Officer
Securamerica
Atlanta, GA
10.2019 - 11.2021
- Implemented safety protocols ensuring protection of properties and employees
- Conducted hourly patrol tours on all 6 floors of 4 buildings. Performed these tours consistently every hour
- Successfully maintained AED, CPR, and First Aid certifications throughout employment
- Ensured exceptional customer satisfaction through effective communication with diverse individuals from various backgrounds
- Maintained an accurate record of all incidents involving property damage or slip-and-falls
- Assisted with various tasks related to maintenance and HR departments
- Facilitated entrance procedures for contractors and distributed parking permits to staff
Senior Global Physical Security Specialist
EQUIFAX
Alpharetta, GA
07.2018 - 04.2019
- Executed full-scale security operations, incorporating advanced monitoring techniques and managing CCURE 9000 operations
- Conducted site audits, investigations, and security system testing to enhance data center global protection
- Proficiently oversaw the management of essential data analytical reporting involving time logs, personnel records, service requests as well as incidents combined with APC alongside ISTAR and NVR recording data
- Successfully executed preventive maintenance and emergency protocol implementation
- Contributed to the training of policies and procedures for both permanent and temporary staff under leadership guidance
- Efficiently handled customer inquiries through professional and courteous communication via inbound/outbound calls and face-to-face interactions with facility visitors
- Managed surveillance of more than 1000 cameras spanning across 80 global sites, with responsibility for monitoring high alert alarms within CCURE 9000 access-controlled system at data centers following strict visitation rules
Shift Supervisor
Securitas Security ETRADE Financial Corporation
Atlanta, GA
06.2014 - 05.2018
- Supervised physical security and ensured the effective safeguarding of multiple command centers; monitored global access-controlled facilities with 600 cameras
- Maintained a safe and secure work environment by delivering full-scope security services
- Managed building access and ensured compliance with all code regulations
- Managed essential Security documentation including Daily Activity Report, badge logs, and visitor logs
- Responded to ETRADE business emails promptly and professionally
- Oversaw technical assistance for multiple security systems including PELCO, DS Control Point, Integral, and Ccure9000
- Managed and monitored a 600-camera feed while utilizing the TAM-C monitoring systems and employee travel alert management
- Delivered practical guidance and coaching to incoming team members
- Maintained quality standards through continuous staff performance monitoring
- Skillfully allocated responsibilities to team members by taking into consideration their specific strengths and skill sets
- Managed complaint resolution process expeditiously
- Coordinated with other departments to ensure smooth workflow between shifts
- Facilitated smooth workflow by providing clear and concise information about job duties, expectations, and organizational policies to employees
- Examined occurrences of accidents or incidents within designated work period
- Partnered with company executives to strategize and organize exceptional events
- Demonstrated professional behavior at all times, serving as a role model for colleagues
- Provided performance feedback to enhance productivity among employees
- Analyzed departmental processes to identify areas requiring enhancement; successfully implemented necessary adjustments
- Ensured accuracy of employee time sheets before processing for payroll
- Proactively addressed any shift-related issues that arose
- Enforced company policies fairly while ensuring staff concerns were addressed through an open door policy
- Patrolled work areas to conduct inspections, identify operational concerns, and implement necessary corrective actions
Security Officer
ALLIED BARTON, EQUIFAX
Atlanta, GA
03.2007 - 03.2013
- Supported in maintaining a secure environment for employees, guests, and facility management
- Coordinated and managed entry access records for employees, including their I.D Cards and badge details
- Maintained constant watch over CCTV monitors for security violations and breaches
- Ensured compliance with security protocols by overseeing access tracking
- Managed phone line and extended support to callers as required pre or post working hours while adhering to protocols
- Obtained and relayed secure messages for necessary follow-up communication
- Provided FIRST AID, CPR and AED to employees and guests as needed
- Executed random property searches across the building complex as part of ongoing efforts to ensure top-notch security
- Maintained a secure environment by actively monitoring cameras, ensuring strict compliance with visitor policies, and enforcing established procedures
Education
Some College (No Degree) -
Georgia Piedmont Technical College
Clarkston, GABusiness Administration -
DeKalb Technical College
Skills
- Citrix Environment Management
- SharePoint Application Development
- Remedy force
- Experience with PELCO Systems
- NICE Software Experience
- Integral
- Facility Inspection
- Personnel Oversight
- Risk Management Awareness
- Safety Protocol Development
- Compliance Monitoring
- Project Oversight
- Safety assessment
- Negotiation
- Construction safety
- Maintenance and repair
- Team Supervision
- Subcontractor Management
- Safety awareness
- Staff Management
- Field Inspection
- Scheduling expertise
- Site Safety
- Safety Management
- Contract Management
- Avigilon
- Access Manager
- Exaq vision
- Complete view
- Multiple Bio-Star systems
- CCURE 9000
- MS Office Proficient/45wpm
- Decision-Making
- Teambuilding
- Planning and Coordination
- Clerical Support
- Active Listening
- Conflict De-Escalation
- Investigation Documentation
- Emergency Management
- Electronic Surveillance
- CCTV Monitoring
- First Aid and CPR Certified
- Mentoring and Coaching
Timeline
Security Site Lead
Clean Spark
02.2024 - Current
Public Safety Officer
Piedmont Hospital
12.2022 - 12.2023
Security Officer
Rollins
10.2019 - 01.2022
Security Officer
Securamerica
10.2019 - 11.2021
Senior Global Physical Security Specialist
EQUIFAX
07.2018 - 04.2019
Shift Supervisor
Securitas Security ETRADE Financial Corporation
06.2014 - 05.2018
Security Officer
ALLIED BARTON, EQUIFAX
03.2007 - 03.2013
Some College (No Degree) -
Georgia Piedmont Technical College
Business Administration -
DeKalb Technical College
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