Tony Mayes
Sarasota,FL
Summary
Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information, and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work History
Front Desk Agent
Springhill suit by marriott
Sarasota, Florida
06.2014 - 12.2016
- Greeted guests warmly and provided check-in assistance at front desk.
- Managed reservations and room assignments using hotel management software.
- Coordinated guest requests and addressed concerns promptly and professionally.
Maintenance Engineer
Embassy suites by marriott
Sarasota, Florida
07.2010 - 12.2013
- Conducted routine inspections of building systems and equipment.
- Performed preventive maintenance on HVAC and plumbing systems.
- Responded promptly to guest maintenance requests and concerns.
Education
Associate of Arts -
Sarasota High School
Sarasota, Fla 10.1978 - 05.1980
Timeline
Front Desk Agent
Springhill suit by marriott
06.2014 - 12.2016
Maintenance Engineer
Embassy suites by marriott
07.2010 - 12.2013
Associate of Arts -
Sarasota High School
10.1978 - 05.1980