Tony Mcray
Humble,TX
Summary
Through my work experience my history demonstrated strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Manager of Operations
KenRice Group LLC (Real Estate Company)
04.2019 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Trained and guided team members to maintain high productivity and performance metrics.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Championed the adoption of new technologies and digital transformation initiatives to streamline operations, enhance data-driven decision-making capabilities, and ultimately boost overall organizational performance levels.
- Managed cross-functional teams for successful project completion and timely delivery.
- Enhanced team productivity by providing effective training programs and performance management systems.
- Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
- Developed strong relationships with suppliers, resulting in reduced costs and better quality products.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Director of Operations
JFIU Joint Fugitive Investigations Unit
03.2017 - Current
- Monitored budget and utilized operational resources.
- Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
- Achieved team goals through formalized training plans, coaching, and performance management.
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Reported issues to higher management with great detail.
- Oversaw day-to-day production activities in accordance with business objectives.
- Defined, implemented, and revised operational policies and guidelines.
- Established and monitored quality assurance standards to achieve operational excellence.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Mitigated risks by developing comprehensive contingency plans that ensured business continuity during unforeseen events or challenges.
Owner
Sandalwood Leo LLC (Recording Studio/ Art Gallery)
09.2013 - 07.2023
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Interacted well with customers to build connections and nurture relationships.
- Trained and motivated employees to perform daily business functions.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Achieved consistent growth with careful planning and execution of business development initiatives.
- Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Education
Spring High School
Spring, TX05-2004
Skills
- Decision-making
- Customer service
- Quality assurance
- Strategic planning
- Problem-solving
- Time management
- Safety procedures
- Analytical thinking
- Conflict resolution
- Employee training
- Public speaking
- Task delegation
- Project management
- Financial forecasting
- Operations management
- Operations oversight
- Business development
- Financial management
- Organizational management
- Planning and implementation
Timeline
Manager of Operations
KenRice Group LLC (Real Estate Company)
04.2019 - Current
Director of Operations
JFIU Joint Fugitive Investigations Unit
03.2017 - Current
Owner
Sandalwood Leo LLC (Recording Studio/ Art Gallery)
09.2013 - 07.2023
Spring High School
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