Tony Mims

As a seasoned Portfolio Maintenance Director and accomplished Multi-Retail Leader, I possess a robust track record of driving year-over-year sales growth and profitability, streamlining operational efficiency, and implementing successful turnaround strategies. With extensive experience overseeing new community developments and managing the maintenance of over 4500 apartment homes, my leadership style is distinguished by the consistent execution of solid routines, delivering sustained financial performance, and leveraging managerial acumen to capitalize on opportunities and maximize company gains. During my tenure as a Store Director, I orchestrated the operations of a retail establishment with annual sales exceeding $95 million. My pivotal contributions included spearheading sales expansion efforts, maintaining high levels of customer satisfaction, and ensuring financial viability. Additionally, I conducted thorough reviews of loss prevention and operational protocols across the region, leading the implementation of strategies to mitigate shrinkage and enhance accuracy. Recognized as a visionary and influential leader, I excel in assembling high-performance teams and thrive under pressure to meet stringent timelines. My expertise spans both retail and property management domains, providing me with comprehensive proficiency in sales and operations management. Supported by strong interpersonal skills and effective communication, I adeptly navigate multitasking challenges in both arenas. With a proactive approach, I consistently deliver results and optimize enterprises for peak sales performance and brand expansion. Grounded in a customer-centric mindset, resourcefulness, and an unwavering commitment to achieving goals, I enthusiastically embrace challenges with resolute determination. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

• Competitive Runner
• Juijutsu
• Life Coach

• 10/01/20, Present, Portfolio Maintenance Manager, AvalonBay Communities, Multi-Unit leadership and oversight of six direct reports and communities., Oversight of 4500 plus Apartment homes and common areas associated with each community., Contributes to the overall profit and loss (P&L) statement while overseeing an annual budget of 8.7 million, ensuring teams adhere to company directives., Oversee maintenance for assigned communities and contributes to AVB’s annual business goals., Actively participate and lead vendor collaboration and provide insight that will create great partnerships and build excellent planning and budgeting skills., Reviews monthly financial reports, analyze budget variances, trends, and implements any corrective actions steps necessary., Implements and directs associates of all applicable AVB policies and procedures., Leads associates courageously through all assigned duties, including recruiting, hiring, scheduling work assignments, approving non-exempt time sheets, performance evaluations, associate training, development ,disciplinary actions, as well as making decisions or recommendations regarding hiring and or termination., Supervising vendor contracts related to community and regional operations, alongside spearheading capital expenditure projects aimed at enhancing the communities., Effectively communicates and partners with POD, PMD, Sr. PMD , and CM to implement and monitor programs to maximize revenue, control expenses, and improve resident satisfaction in assigned communities., Partnered with construction team and lead RS associates through a premier lease up as it relates to maintenance operations and residential collaboration., Managed multi-projects and communication with Maintenance Supervisor, Construction team, asset team, vendors, and contract labor up to and including direct and indirect reports., In collaboration with Maintenance Supervisor, through intentional development and radical candor I successfully dealt with performance issues, and promoted talented associates during peak of Hollywood’s lease up efforts., Established clear routines through planning, hiring selection, orientation involvement, effective scheduling to maintain a property in every aspect of AvalonBay’s commitment.
• 08/01/06, 06/01/20, Store Director, Target Corporation, Led retail operations for over a decade, managing annual sales exceeding $95 million with a focus on food, grocery, and customer-facing sales areas., Directed a team of 12 exempt leaders, 32 supervisors, and 300 team members, fostering a collaborative environment to meet customer needs and business goals., Oversaw human resources, facilities management, and front-end operations, ensuring consistent alignment with company policies and food safety standards., Conducted all exempt-level interviews, recruiting top-tier talent with an emphasis on roles critical to grocery and food operations., Managed budget, sales forecasting, and inventory control, reducing shortages while optimizing perishable and non-perishable stock levels., Led turnaround assignments for two unique stores and one group office store, focusing on improving customer satisfaction, food quality, and operational efficiency., Developed staff schedules and conducted training sessions, ensuring that food handling, safety protocols, and performance standards were consistently met., Spearheaded new initiatives to enhance store performance, including introducing more efficient food stocking processes and improving customer engagement strategies., Mentored and supported peer development through monthly communication and feedback, especially in food and grocery store operations., Achieved a 5% year-over-year (YOY) sales comp and an 80% YOY increase in digital sales, including a significant boost in online grocery orders., Successfully led 3 store locations through reconstruction projects, enhancing grocery layout and improving the overall shopping experience., Consistently optimized district payroll performance, balancing labor costs with the needs of a high-demand grocery department., Conducted performance reviews and talent assessments for exempt leaders, with a focus on improving food safety, customer service, and operational efficiency., Elevated seasonal food and grocery operations, resulting in improved efficiency, reduced waste, and adherence to company guidelines., Recognized for developing top-tier talent during national sales meetings, contributing to the success of grocery operations and customer satisfaction., Led visual improvements in food and grocery sections, receiving commendations for maintaining some of the best-looking and most organized grocery aisles in the region., Implemented cost-saving measures across food departments, including optimizing ordering processes and reducing food waste, leading to increased profitability., Achieved multiple promotions, demonstrating rapid career progression from executive manager to district leader with a strong focus on grocery operations and food safety., Built strong client relationships and maintained excellent rapport with customers, consistently improving satisfaction scores in grocery and food departments.
• 06/01/03, 07/01/06, Regional Shortage and Operational Leader, Target Corporation, Review Shortage and Operational Processes for the Region., Improve shortage results for bottom 10% of stores throughout the region., Create visit strategy and focuses for peak operational performance., Create and implement training programs., Accurately access Store Leaders and provide the right feedback and guidance., Follow-up on all company best practices during store visits and leadership training., Analyze Logistics Operations, Reverse Logistics , Pricing, and Front End Operations., Plan Visits with District Team Leaders and Regional Vice Presidents., Recap Bi-weekly with Regional Senior Vice President.