Summary
Overview
Work History
Skills
Accomplishments
Timeline
Generic

Tony Morton

Gaston,SC

Summary

Professional service technician with strong background in diagnostics, repairs, and maintenance of various systems and equipment. Proven ability to collaborate effectively within teams to meet and exceed targets. Demonstrates adaptability and reliability in dynamic work environments. Skilled in troubleshooting, customer service, and technical problem-solving.

Overview

26
26
years of professional experience

Work History

Service Technician

Spatco
11.2024 - 10.2025
  • Documented findings and prepared reports on water quality assessments.
  • Monitored water supply levels and responded to issues promptly.
  • Maintained accurate records of all work performed, ensuring proper documentation for audits or inspections when necessary.
  • Provided exceptional customer service during interactions with residents, businesses, or other stakeholders regarding water-related inquiries or issues.
  • Enhanced customer satisfaction by promptly addressing concerns about water quality or service interruptions.
  • Conserved resources by identifying and repairing leaks in water infrastructure.
  • Conducted regular inspections of tanks, valves and other equipment to verify compliance with safety and cleanliness standards.

Security Officer

Chief Security & Safe
10.2020 - 11.2024
  • Monitored premises to ensure safety and security of staff and visitors.
  • Conducted routine patrols to identify and address potential hazards.
  • Responded promptly to alarms and incidents, coordinating with emergency services.
  • Maintained accurate logs of daily activities, incidents, and observations.
  • Assisted in enforcing company policies and procedures for safety compliance.
  • Provided excellent customer service while addressing inquiries from visitors.
  • Collaborated with team members to enhance overall security measures.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
  • Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
  • Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Examined doors, windows and gates to verify security.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Wrote detailed reports of all security breaches and investigations.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.

Cook Shift Leader

Waffle House
02.2000 - 09.2010
  • Supervised daily kitchen operations, ensuring adherence to food safety protocols and quality standards.
  • Trained and mentored junior cooks in food preparation techniques and best practices.
  • Implemented process improvements that enhanced kitchen efficiency and reduced waste.
  • Managed inventory levels, conducting regular stock assessments to minimize shortages and excess.
  • Enforced cleanliness standards across all workstations, promoting a safe cooking environment for staff.
  • Assisted in training new employees on operational procedures and kitchen equipment usage.
  • Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
  • Placed orders to restock items before supplies ran out.
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Enhanced customer satisfaction by consistently delivering high-quality meals in a timely manner.
  • Trained and mentored new cooks, resulting in increased productivity and improved teamwork within the kitchen staff.
  • Supported overall restaurant success through cross-training in various positions when necessary to provide adequate coverage during busy times.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Assisted in menu planning and development, incorporating guest feedback and industry trends to keep offerings fresh and appealing.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Managed opening and closing shift kitchen tasks.
  • Maintained food safety and sanitation standards.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Coordinated checklists to keep kitchen clean, stocked and sanitary.
  • Trained and supervised cooking staff to expertly meet daily needs.

Skills

  • Installation and repair
  • Attention to detail
  • Customer service
  • Preventive Maintenance
  • Work with minimal supervision
  • Valid Driver's license
  • Punctual and reliable
  • Troubleshooting skills
  • Problem and issue resolution
  • Power tool proficiency
  • Repair techniques
  • Documentation and reporting
  • Equipment troubleshooting
  • OSHA requirements
  • Diagnostic testing
  • Professional and courteous
  • Heavy lifting
  • Service reports
  • Quality assurance
  • Hand tool expertise
  • System installation
  • Equipment inspection
  • Analytical thinking
  • Diagnostics expertise
  • Time tracking
  • Inventory management
  • Operating test equipment
  • Electrical systems
  • HVAC systems
  • Troubleshooting
  • Safety procedures adherence
  • Document management
  • Testing and evaluation
  • Scheduling and coordination
  • Diagnostics skill
  • Project management
  • Technical support
  • Work documentation
  • Equipment demonstration
  • Regulatory compliance
  • [Type] equipment expertise
  • Project oversight
  • Report generation
  • Residential construction
  • Commercial construction experience
  • Project estimation and bidding
  • Construction management
  • Software configuration
  • Plumbing

Accomplishments

  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Documented and resolved [Issue] which led to [Results].

Timeline

Service Technician

Spatco
11.2024 - 10.2025

Security Officer

Chief Security & Safe
10.2020 - 11.2024

Cook Shift Leader

Waffle House
02.2000 - 09.2010

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Tony Morton