Tony Muralles
Gallatin,TN
Summary
Dedicated professional with a versatile background in bar and restaurant management. Known for exceptional customer service and strong time management skills, consistently achieving high levels of employee motivation and safety compliance. Creative and self motivated, always willing to go the extra mile for my team as well as the customer.
Overview
19
19
years of professional experience
Work History
L3 Shift Assistant
Amazon
Madison, TN
12.2022 - 08.2025
- Assisted team in sorting and organizing packages for efficient processing.
- Collaborated with colleagues to maintain a clean and safe work environment.
- Supported training of new employees on safety protocols and operational procedures.
- Communicated effectively with team members to ensure smooth workflow transitions.
- Adhered to company policies while handling products and operating machinery.
- Participated in shift meetings to discuss operational updates and safety measures.
- Assisted with daily shift operations and ensured the smooth running of the warehouse.
- Employee of the Month two Times
Bar and Restaurant Manager
Macho Pichu Chicken
Charleston, South Carolina
08.2020 - 11.2022
- Helped open the bar/restaurant from the beginning
- Managed bar and restaurant operations, ensuring efficient service and customer satisfaction.
- Helped design the bar, as well as the bar menu and daily specials.
- Created and ran the restaurant's website, as well as the social media.
- Responsible for hiring and training all front-of-house associates.
- Implemented safety protocols, ensuring compliance with health regulations.
- Awarded best bartender in Park Circle, N. Charleston, SC, 2021.
Bartender Shift Manager
The Southern Bar & Grill
Charleston, South Carolina
09.2012 - 05.2018
- Helped open the bar from the beginning.
- Helped build a very strong clientele that still stands to this day.
- Awarded the best bar in Mt. Pleasant, SC, 3 times.
- Awarded best F&B bar in Mt. Pleasant, SC.
- Awarded the best live music.
- Awarded best bartender in Mt. Pleasant SC, two years in a row.
Bar and Restaurant Manager
All Good Industries
Charleston, South Carolina
06.2006 - 05.2014
- Helped open and manage four locations in Charleston, SC, from the beginning.
- Ran day-to-day operations, as well as hiring staff and training for all front-of-the-house associates.
- Very fast pace, with high volume on a day-to-day basis.
- Quick decision-making was a must.
- Created the bar menu for both Taco Boy locations.
- Responsible for weekly schedules and evaluations for over 85 employees.
- Looked over daily sales summaries, as well as food and labor costs.
- Voted best bar and patio service in downtown Charleston, SC.
Education
High School Diploma -
University of Tennessee
Knoxville, TNSkills
- Effective communication
- Safety compliance
- Customer satisfaction
- Decision making
- Strong leadership
- Time management
- Problem solving
- Customer service focus
- Employee motivation
- Bar operations
- Menu design
- Team leadership
- Cocktail creation
- Food safety compliance
- Menu development
- Employee training
- Beverage making
- TIPS certified
- Restaurant operations management
- Point of sale (POS) system operation
- Labor and food cost control
- Food service background
- Staff scheduling
- Team management
- Customer engagement
- Customer service
Affiliations
- If im not working you can ALWAYS find me on the golf course. FORE!!!
Accomplishments
- Bartender of the year in Charleston Sc 3 times
Timeline
L3 Shift Assistant
Amazon
12.2022 - 08.2025
Bar and Restaurant Manager
Macho Pichu Chicken
08.2020 - 11.2022
Bartender Shift Manager
The Southern Bar & Grill
09.2012 - 05.2018
Bar and Restaurant Manager
All Good Industries
06.2006 - 05.2014
High School Diploma -
University of Tennessee
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