Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Volunteer Experience
Projects
Timeline
Generic

Tony Murphy

Washington,DC

Summary

Experienced in retail and construction project management, actively seeking a managerial position at Dollar Tree with comprehensive benefits. Possess a vast skill set in store operations, associate development, customer service, and merchandising. Committed to driving store success and maximizing profitability. Expertise will be leveraged to contribute to the growth and overall success of the company.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Master Agent /Master Agent/Independent Health Distributor

Various Companies (Nationwide)
03.2023 - Current
  • Act as a master distributor for various internet service providers
  • Manage relationships with service providers and oversee distribution channels. Currently manage teams across 12 US states.
  • Ensure timely delivery of services and products to consumers
  • Monitor and track service performance and consumer satisfaction
  • Train and support teams to effectively distribute services
  • Develop strategies to expand market reach and improve service delivery.
  • Use Slack software to prepare sales reports containing customer information related to products and services purchased.
  • Verify and improve quality standards by analyzing customer service metrics.
  • Prepare and present contracts and other legal documents to clients.

Construction Project Manager

Various Companies
01.2006 - Current
  • Managed relationships with key stakeholders in the construction industry
  • Created benchmarks for success and deliverables, including managing budgets
  • Planned work assignments to meet deadline requirements while considering changes in budget or scope during contract execution
  • Collaborated with engineers, architects, and other workers on projects
  • Selected subcontractors and delegated their responsibilities
  • Managed delays, emergencies, and problems that arose during projects
  • Ensured compliance with safety and building codes, as well as legal requirements
  • Reported project progress and budget to clients.
  • Read and interpreted blueprints in Fieldwire software before planning or delegating work to a team of 18.

Master Agent /Master Agent/Independent Distributor

Various Companies (Nationwide)
03.2023 - 06.2024
  • Managed the provision of mobile cell phones, tablets, and internet services to consumers through the Affordable Connectivity Program (ACP)
  • Recruited, trained, and built teams of distributors across the US
  • Oversaw day-to-day activities, including ordering devices and supplies necessary for distribution
  • Monitored and tracked individual agents' issued device volumes to ensure accurate weekly payments
  • Communicated with superiors to ensure company objectives were met timely
  • Received and distributed shipments of devices and products to agents at various hubs
  • Developed a system to prevent loss of products
  • Maintained excellent math skills to manage inventories and financial transactions accurately.
  • Re-wrote cold calling scripts with every product change to increase overall sales by 15%.

Education

No Degree - Business Administration And Management

Cumberland County College
Vineland, NJ
06.2003

Skills

    • Store Operations Management
    • Associate Development and Training
    • Customer Service Excellence
    • Merchandising and Product Display
    • Inventory Management
    • Strong Mathematical Abilities
      • Effective Communication
      • Problem-Solving and Creative Solutions
      • Construction Project Management
      • Budget Management
      • Stakeholder Relationship Management
      • Compliance with Safety and Legal Requirements

Certification

  • Resale Certified
  • Certified Industrial Cleaner
  • Licensed General Contractor
  • Certified Microbial Remediator
  • Lead Paint Inspector
  • Certified Welder
  • CPR Trained and Certified

Additional Information

Member of the National Agent Coalition (NAC), supporting the Lifeline and Affordable Connectivity Programs (ACP). The NAC improves public perception, increases agent impact, and ensures eligible consumers are supported, maintaining a rigorous Code of Conduct for distributors and enrollment representatives.

Volunteer Experience

  • Canvasser Organizer and Trainer, DC Council Campaigns - Harry Thomas and Kwame Brown, 2010, Organized and trained volunteers for canvassing., Taught volunteers how to effectively canvass and articulate key information about the candidates.
  • Architect and SOP Writer, Vince Gray for Mayor Campaign - One City, 2010, Developed the Standard Operating Procedure (SOP) for the campaign, including the Get Out the Vote (GOTV), Communications, and Transportation Plan., Hired drivers and secured vehicles for voter transportation., Presented strategies and methods to ward representatives., Served as citywide homeless and transportation coordinator.

Projects

Developed and implemented a loss prevention system for product distribution, significantly reducing inventory discrepancies. Built and managed a nationwide team of distributors, enhancing the reach and efficiency of the ACP initiative. Managed multiple large-scale construction projects, ensuring timely completion and adherence to budget constraints.

Timeline

Master Agent /Master Agent/Independent Health Distributor

Various Companies (Nationwide)
03.2023 - Current

Master Agent /Master Agent/Independent Distributor

Various Companies (Nationwide)
03.2023 - 06.2024

Construction Project Manager

Various Companies
01.2006 - Current

No Degree - Business Administration And Management

Cumberland County College

Similar Profiles

CREATE PROFILE
Tony Murphy