TONY NARINE
Queens,NY
Summary
Experienced manager with a knack for problem-solving and a passion for fostering teamwork and motivation. Possessing exceptional customer relations skills and a talent for building strong relationships, consistently contributing to the company's success through independent decision-making and sound judgment. Committed to utilizing training, monitoring, and morale-building abilities to drive employee engagement and elevate performance levels.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Operational Manager
Popeyes Louisiana Kitchen
12.2019 - 07.2022
- Optimized profits by controlling food, beverage and labor costs by establishing portion control and quality standards.
- Increased customer satisfaction with consistent quality control measures and proactive issue resolution.
- Collaborated with executive leadership to develop strategic plans aimed at achieving long-term organizational growth and success.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Directed initiatives to improve work environment, company culture or overall business strategy.
Assistant Manager
Popeyes Louisiana Kitchen
09.2017 - 12.2019
- Planned and prepared workflow schedules, delegating tasks for 25 and over-member team.
- Oversaw team development according to industry service standards to further customer loyalty.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Education
High School Diploma -
Monar Educational Institution
Georgetown, Guyana2016
Skills
- Health and safety compliance
- Multitasking Abilities
- Business marketing
Certification
Servsafe Certification
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Operational Manager
Popeyes Louisiana Kitchen
12.2019 - 07.2022
Assistant Manager
Popeyes Louisiana Kitchen
09.2017 - 12.2019
High School Diploma -
Monar Educational Institution
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