Tony Ostrosky
Toledo
Summary
Dynamic professional with a diverse background in customer service and teamwork, offering extensive expertise in managing challenging situations while prioritizing efficiency and professionalism. A positive and friendly demeanor fosters effective collaboration, significantly contributing to team success. Maintaining composure in high-pressure environments enhances the overall workplace experience and drives productivity. Eager to leverage these foundational skills alongside Welding Engineering academics through internship opportunities, aiming to integrate practical experience with theoretical knowledge for impactful contributions.
Overview
5
5
years of professional experience
Work History
Student Cashier
The Ohio State University
08.2025 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Managed cash drawer, ensuring accuracy in balancing at shift end.
- Assisted with inventory management, restocking shelves to maintain product availability.
- Trained new cashiers on operational procedures and customer service standards.
- Maintained a clean and organized workspace, ensuring smooth operations during peak hours.
- Demonstrated strong multitasking abilities by simultaneously managing multiple customers'' orders without compromising quality of service.
- Participated in regular training sessions to stay updated on current promotions, policies, and procedures.
- Promoted positive customer experiences by addressing inquiries and resolving issues promptly.
- Collaborated with team members to maintain a seamless flow of service during busy periods.
- Operated cash register to record transactions accurately and efficiently.
- Learned duties for various positions and provided backup at key times.
- Responded promptly to requests for assistance, spills, and customer inquiries.
Warehouse
Avi Foodsystems
05.2021 - Current
- Used a utility dolly and a pallet jack to move orders and boxes.
- Put orders together and packed items for shipment, as well as communicate orders to shipping personnel.
- Wrapped them in cling film, padded blankets, and tape to protect items from damage.
- Checked inbound and outbound shipments for accuracy and to avoid mistakes.
- Organized pallets of boxes for easy transport between the customer's location and the storage facility.
- Prepared and complete orders in a timely manner for delivery or pickup.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
Painter
Right Price Painting Co.
05.2023 - 12.2025
- Used power sprayers and hand tools to prepare and paint large areas in a safe manner.
- Worked flexible schedule, including some holidays and weekends, depending on the shifting needs of each project.
- Cleaned exterior of buildings using motorized power washer.
- Caulked the building's joints and seams with exterior caulking.
- Taped around the windows and fixtures prior to painting the walls.
- Used brushes, spray guns, and paint rollers to paint the surfaces.
- Indoor areas such as hallways, bathrooms, and lobbies were painted by me.
- Repaired wall flaws such as holes and scrapes.
- Was a safe and effective operator of power and hand tools.
- Was admired for my meticulous attention to detail.
- Used sandpaper, tape, and other materials to prepare surfaces and surrounding areas for painting.
- Used a cloth, brush, sponge, and my fingers to apply paint to create special effects.
- Used drop cloths to protect all surfaces from damage and spills before and during painting.
- Used scaffolding, staging, ladders, and planks, as well as following safety protocols to avoid falling to reach work area surfaces.
- Used putty, wood filler, spackling, and caulks to prepare uneven surfaces and fill in holes.
Student Ambassador
The Ohio State University at Marion
08.2023 - 04.2024
- Promoted campus on social media platforms.
- Planned and put on events for the university.
- Worked the front desk in admissions and financial aid.
- Learned how to handle phone calls and questions from those interested in OSUM.
- Participated in on campus events.
- Learned how to take charge and earn leadership when working in a team atmosphere.
- Learned how to patiently handle agitated and inappropriate visitors.
- Facilitated campus tours for prospective students, enhancing their understanding of university offerings.
- Developed promotional materials to increase student engagement and awareness of university events.
- Collaborated with faculty to support recruitment initiatives, improving outreach effectiveness to diverse populations.
- Answered questions from visitors and potential students about university life.
- Distributed mail, filed documents, and answered telephone calls.
Exhibits
Toledo Zoo
04.2023 - 08.2023
- Worked with customers and ensured they had a great experience while visiting the Toledo Zoo.
- Strengthened communication skills through regular interactions with others.
- Worked effectively in fast-paced environments.
- Ensured the safety of the animals in the exhibit I am working such as the giraffes, barnyard animals, and aquatic animals.
- Helped open a certain area, which can include setting up supplies, cleaning up from the night before, or gathering the necessary supplies for the day.
- Helped close, which includes cleaning everything, making sure my coworkers who work the next day do not have much to do when they get there, and locking everything up.
- Learned how to use a cash register to ring up guests buying feeding lettuce and grain.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
High School Diploma -
St. Francis De Sales School
Toledo05-2023
Bachelor of Science - Welding Engineering
The Ohio State University
Columbus, OH04-2027
Skills
- Communications
- Operational improvement
- Environment safety
- Project organization
- Team building
- Customer service
- Loading and unloading
- Quantity calculations
- Excellent customer service
- Patience and empathy
- Strong Work ethic and integrity
- Reliability and punctuality
- Professionalism and courtesy
- Basic math proficiency
- Safety monitoring
- Time management capabilities
- Project estimation accuracy
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Active listening
- Team leadership
Academic Skills
- Matlab
- SolidWorks
- Mathematics (Calculus, linear algebra, differential equations)
- Chemistry
- Physics (mechanics, statics, and circuits)
- Metallurgy & Welding Metallurgy
- Thermodynamics
- Identifying various weld processes and when to use them
- Welding codes and specifications for welding procedure & performance qualifications, American Welding Society (AWS B2.1)
- Weld design
Languages (Seal of Biliteracy)
Spanish
Professional Working
Timeline
Student Cashier
The Ohio State University
08.2025 - Current
Student Ambassador
The Ohio State University at Marion
08.2023 - 04.2024
Painter
Right Price Painting Co.
05.2023 - 12.2025
Exhibits
Toledo Zoo
04.2023 - 08.2023
Warehouse
Avi Foodsystems
05.2021 - Current
High School Diploma -
St. Francis De Sales School
Bachelor of Science - Welding Engineering
The Ohio State University
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