Summary
Overview
Work History
Education
Skills
Timeline
Intern
Tony Patrick

Tony Patrick

Knoxville,TN

Summary

Dynamic leader with a proven track record of thirty-four years. Recognized in the top 1% nationwide for finance performance including per vehicle retail average, vehicle service contract penetration and overall product penetrations. Expert in sales team training and relationship building, I achieved significant increases in per vehicle averages and customer satisfaction through strategic coaching and innovative training programs.

Overview

34
34
years of professional experience

Work History

Finance Director

Rusty Wallace Automotive
03.2020 - Current
  • Guaranteed compliance with financial policies and federal regulations.
  • Increased per vehicle average by over 35% through strategic training in menu selling and objection handling.
  • Collaborated daily with finance managers from eight different franchises to secure superior performance.

General Sales Manager

Rusty Wallace Honda
03.2013 - 03.2020
  • Motivated team members to meet and exceed objectives by over 30% by using setting goals, tracking performance daily, and implementing improvement strategies.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Developed and implemented a comprehensive salesperson training program where over 80% of new hires succeeded.
  • Identified, hired, and trained highly qualified staff by teaching best practices, procedures, and sales strategies.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Finance Director

Rusty Wallace Honda
10.2001 - 03.2013
  • Raised department vehicle service contracts from 42% to 70%
  • Increase departments per vehicle retail average by over 40%
  • Improved from middle of the pack to the number one finance department in entire Atlanta zone of Honda in most all key areas of finance
  • Strengthened relationships with all major lenders.

Education

Bachelor Of Science - Engineering

East Tennessee State University
Johnson City, TN
05-1992

Skills

  • Guest speaker and trainer of several national finance schools
  • Forecast and projection specialist
  • Sales team training
  • Performance coaching
  • Staff management
  • Relationship building with lenders
  • Goal setting
  • Staff training and development
  • Performance evaluations
  • Recruiting and interviewing
  • Coaching and mentoring

Timeline

Finance Director

Rusty Wallace Automotive
03.2020 - Current

General Sales Manager

Rusty Wallace Honda
03.2013 - 03.2020

Finance Director

Rusty Wallace Honda
10.2001 - 03.2013

Bachelor Of Science - Engineering

East Tennessee State University

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Tony Patrick