Tony Perrin
Tucson,AZ
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Unarmed Guard
Dictograph Security
04.2024 - 05.2024
- Patrolled various property locations in company vehicle throughout community as unarmed guard, responded to alarm calls for both commercial and residential properties
- Enforced client policies for properties by asking individuals to leave or be trespassed
- Daily monitoring of shift using bodycam device for later download and review
- Submittal of daily patrol shift paperwork documenting any incidents regarding property damage, vandalism or involvement from law enforcement and local emergency responders.
Unarmed Guard
Wild West Security
12.2023 - 03.2024
- Worked as unarmed guard patrolling property, businesses and working as security at various events
Lead Associate
Conn’s Home Plus Delivery
03.2020 - 09.2023
- Provided exceptional customer service to ensure satisfaction and repeat business
- Resolved issues and conflicts efficiently to maintain positive customer relationships
- Managed inventory levels to meet demand and prevent stock outs
- Processed orders accurately and in a timely manner
- Supported sales team with administrative tasks and customer communications.
Relay Operator
Caption Call - Tucson, AZ
07.2018 - 12.2019
- Maintained detailed call logs to accurately track all incoming and outgoing calls
- Utilized captioning software to provide real-time transcriptions for hearing impaired individuals during phone conversations
- Assisted hearing impaired individuals by actively listening and adapting communication methods to ensure effective understanding
- Demonstrated exceptional call handling skills by efficiently transferring calls, taking messages, and resolving inquiries
- Exhibited professional telephone etiquette by greeting callers warmly and effectively communicating information.
Deli Assistant Manager
Fry's Food Stores
03.2017 - 05.2018
- Customer service, offering recommendations, and preparing deli requests to the customer’s specifications, packaging self-service items, conducting inventory audits, entering EOD sales and production information into computer system, accounting of transactions, assisting in other departments as needed
- Responsible for maintaining a clean, germ-free environment for the department.
Education
FEMA Certifications in Mitigation, Management, Leadership, Communications, and Problem Solving -
FEMA Emergency Management Institute
Bachelor of Science Homeland Security and Emergency Management -
Grand Canyon University
08.2023
Skills
- Security
- Loss Prevention
- Inventory Management
- Customer Service
- Administration
- Situational Awareness
Certification
LIC.17879058, 12/25
Timeline
Unarmed Guard
Dictograph Security
04.2024 - 05.2024
Unarmed Guard
Wild West Security
12.2023 - 03.2024
Lead Associate
Conn’s Home Plus Delivery
03.2020 - 09.2023
Relay Operator
Caption Call - Tucson, AZ
07.2018 - 12.2019
Deli Assistant Manager
Fry's Food Stores
03.2017 - 05.2018
FEMA Certifications in Mitigation, Management, Leadership, Communications, and Problem Solving -
FEMA Emergency Management Institute
Bachelor of Science Homeland Security and Emergency Management -
Grand Canyon University