Summary
Overview
Work History
Education
Skills
Accomplishments
Training
Contact Profile
Certification
Languages
Websites
Timeline
AssistantManager

Tony Phillips

Smyrna,GA

Summary

Consummate Management Executive with a results-charged career in effective sales account management of multi-billion-dollar enterprises spanning diverse industries in both the private and public sectors. Offering high-caliber consultant qualifications, acute marketing instincts, experience-based judgement, and excellent execution. Strong engagement and negotiating skills; keen ability to build strong relationships and work effectively in a highly matrixed environment. Top performing Consultant with proven experience in sales strategy demonstrating an ability to synthesize a company's market and competitive position, operational and financial characteristics and stakeholder objectives into a compelling strategic plan that can be easily executed to drive long term growth Currently seeking the opportunity to leverage education and experience, and transferable skills within a progressive organization.

Knowledgeable Site Manager with solid background in managing construction sites effectively. Demonstrated ability to oversee daily operations and ensure project timelines are met, contributing to successful project completions. Proven track record of utilizing strong leadership and organizational skills to foster team collaboration and maintain high safety standards.

Experienced with overseeing large-scale construction projects, ensuring both safety and efficiency. Utilizes strong project management and leadership skills to coordinate teams and manage resources effectively. Track record of maintaining high safety standards and achieving project milestones on time.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Site Manager

Randstad
03.2024 - 08.2024
  • Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
  • Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
  • Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
  • Interviewed, hired, and trained new workers.
  • Maintained records and logs of work performed and materials and equipment used.
  • Conducted thorough risk assessments to proactively address potential issues before they escalated into costly problems.
  • Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
  • Oversaw all daily office operations and equipment maintenance.
  • Complied with safe operating practices and assessed operational procedures against best practices.

Extrusion Operator

Southwire Company
07.2021 - 07.2023
  • Measured extruded products to identify imperfections, adjusting controls to adhere to project specifications.
  • Adjusted equipment for new product line and performed troubleshooting to deliver quality in operations.
  • Assisted in training new employees on extrusion equipment operation, safety protocols, and company standards.
  • Set up and operated extrusion machines to derive plastic compounds.
  • Participated in quality control audits, implementing corrective actions when necessary to maintain high-quality standards.
  • Consistently met daily production targets through effective time management strategies and strong attention to detail.
  • Operated multiple extrusion lines to extrude various tubes, wires, and structural shapes used in manufacturing of wire products.

Business Development, Manager

Hitachi Vantara
01.2019 - 01.2021
  • Comprehends business functions and identifies industry solution opportunities and recommends Hitachi Vantara's products, services, and solutions.
  • Direct client accounts, oversee inventory, asset management, contractual obligations, vendor relations, and supply chain management.
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
  • Manage 15+ accounts valued at $4M portfolios to attract/retain customers and expand cloud technology products and services.
  • Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
  • Demonstrated proven abilities and success with analyzing detailed finance and accounting processes that identified improvement opportunities in the following areas: Internal/External Reporting, Performance Management, Budgeting & Forecasting, and Cash Flow Optimization within the storage solutions (hardware, software and related services) industry.
  • Consistently met or exceeded monthly quotas through diligent prospecting efforts, relentless follow-up activities, and expert negotiation skills.
  • Generated daily, weekly and monthly reports for management and clients on KPIs to maintain a pulse on product performance.
  • Kept meticulous client notes and updated account information in company databases.
  • Engaged in large scale change initiatives that assisted the organization and leaders anticipate, accept and lead change.
  • Mentored junior team members in effective sales techniques, fostering a high-performance culture within the organization.
  • Displayed quality project execution and delivery by successfully collaborating with managers in monitoring project/program team economics, performance against the job requirement and budget while proactively adjusting scope, timing, and resources.
  • Secured $200K in incremental revenue for 14 out of 15 accounts by uncovering additional opportunities to integrate additional products into the clients' infrastructures.
  • Preserved client's renegotiated contract by uncovering $80K in yearly fees, which also resulted in incremental product purchases.

Debt Collector

Immediate Credit Recovery
01.2018 - 01.2019
  • Held responsible for 80-100 inbound/outbound calls from student loan borrowers for the Federal government; qualify borrowers for repayment options based on their monthly incomes and expenses.
  • Additional duties include in-depth account analysis, reconciliation and resolution of client quote to cash transactions.
  • Actively maintain 100+ accounts totaling approximately 1.5 million to $2 million per month.
  • Solid ability in consistently achieve / exceed monthly collection goals with proven track record within the collection industry.
  • Recovered over 60% of all debts assigned by providing win-win compromises with debtors in financial jeopardy.
  • Successfully managed and collected on accounts 30 + plus days past due.
  • Created detailed customer correspondence which documented repayment plans and special payment arrangements.
  • Responsible for monitoring and maintaining assigned accounts in all collection activities and account adjustments.
  • Held accountable for reducing delinquency and achieving delinquency goals for assigned accounts in all delinquency buckets.
  • Advanced experience in collections diligence with a resolution approach as opposed to 'dialing for dollars' approach.
  • Administered standalone payment plans as necessary.
  • Processed daily credit card payments.
  • Researched and processed charge backs returns and 'bad checks'.
  • Assist the Credit Control Supervisor and other Finance Leadership members in defining and implementing standardized collection processes to improve efficiencies, increase performance and drive continuous improvement.
  • Track, analyze and communicate performance data to drive continuous improvement of client programs.
  • Manage timelines, reporting requirements and various contract constraints to optimize transactions and mitigate risk.

Senior Business Solutions Consultant

Elavon Inc.
01.2014 - 01.2018
  • Company Overview: subsidiary of U.S. Bank
  • Performed in-depth strategy consulting and organizational transformation knowledge across varied industries including experience creating strategy and leading projects independently.
  • Oversaw 46 base accounts representing $4M in revenues for verticals in banking, finance, pharmaceuticals, gaming, hospitals and employment staffing agencies to conduct employee background screenings using cloud technologies.
  • Subsidiary of U.S. Bank
  • Produced up to $250K in incremental revenue (+120%) by upselling products and applicable enhancements that minimized exposure and maximized compliance.
  • Constructed a new procedure to improve billing that saved processing time 25% as well as quantifying the number and streamlining the quality of searches.
  • Built relationships with C-level stakeholders that safeguarded business with clients as vendor of choice and yielded 7-10 additional monthly sales, an increase of 15% per month in pipeline by showing risk and exposures.

Operations Manager

Deco Star
01.2011 - 01.2013
  • Held responsible for managing and directing the daily inbound and outbound facility operations that included product receiving, product replenishment, order selection, order loading, facility expense and revenue management and adherence to company policies and government regulations while ensuring superior customer service and the safety and security of designated facility was executed.
  • Managed the proper selection, purchase and utilization of the company' assets in support of the organization's operations; coordinated with other departments to ensure upgrades and repairs were completed efficiently and effectively.
  • Managed employee relations and participated in staff selection, performance and compensation evaluations, corrective action and terminations; established performance goals, monitored progress and provided feedback.

Recruiter

Recruiting & Staffing Careers
01.2010 - 01.2011
  • Executed full life-cycle recruitment functions including kick-off meetings, talent sourcing, wage negotiations, phone screenings, in-person interviews and offers for temporary, temp-to-perm and direct hire roles.
  • Effectively place candidates in high volume searches for entry, mid-senior, and managerial level roles in the field of Network Engineering, Software Development, Instructional Design, Performance Testers, DBA's, Project Managers and clerical.
  • Successfully placed 4 contractors per month with major Telecommunications clients nationwide.

Senior Key Account Executive/Inside Sales

First Data
01.2007 - 01.2010

Customer Service Consultant

Computer Generated Solutions
01.2006 - 01.2007
  • Company Overview: subsidiary of IBM
  • Subsidiary of IBM

International Professional Basketball Player

FIBA Europe
01.2002 - 01.2006

Sales Representative

Minolta Business Solutions
01.2000 - 01.2001

Education

Bachelor of Science - Business Administration/Management

Life University
Marietta, GA

Skills

  • Microsoft Office Suite
  • Windows XP
  • LexisNexis
  • Salesforce CRM
  • Lotus Notes
  • Team leadership
  • Site inspection and management
  • Quality assurance
  • Problem-solving
  • Management

Accomplishments

  • Collector: Successfully/consistently exceed 100% revenue goals by an average of 40-60%; recognized for achieving monthly goals monthly.
  • Senior Business Solutions Consultant: Exceeded performance goals by 110% for 3 consecutive years.

Training

Management Training, Selected to participate in a facilitator training program that promoted consensus, marketing strategies for sponsorships and team building.

Contact Profile

Tony Phillips, Tonyphillips2@gmail.com, (404) 456-9988, Smyrna, GA

Certification

  • CPM - Certified Professional Manager

Languages

English
Native or Bilingual

Timeline

Site Manager

Randstad
03.2024 - 08.2024

Extrusion Operator

Southwire Company
07.2021 - 07.2023

Business Development, Manager

Hitachi Vantara
01.2019 - 01.2021

Debt Collector

Immediate Credit Recovery
01.2018 - 01.2019

Senior Business Solutions Consultant

Elavon Inc.
01.2014 - 01.2018

Operations Manager

Deco Star
01.2011 - 01.2013

Recruiter

Recruiting & Staffing Careers
01.2010 - 01.2011

Senior Key Account Executive/Inside Sales

First Data
01.2007 - 01.2010

Customer Service Consultant

Computer Generated Solutions
01.2006 - 01.2007

International Professional Basketball Player

FIBA Europe
01.2002 - 01.2006

Sales Representative

Minolta Business Solutions
01.2000 - 01.2001

Bachelor of Science - Business Administration/Management

Life University
Tony Phillips