Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Work Availability
Software
Additional Information
Timeline
Open To Work
Hi, I’m

Tony Poehler

General Manager
Berkeley Springs,WV
Every problem is a gift—without problems we would not grow.
Tony Robbins

Work Preference

Work Type

Full Time

Location Preference

On-SiteRemote

Important To Me

Career advancement

Summary

Dynamic professional with extensive experience in operations management in the Waste Disposal Industry. Proven track record in enhancing customer service and optimizing processes. Skilled in problem-solving and attention to detail, successfully led teams to improve service delivery and achieve financial targets. Committed to fostering strong client relationships and driving operational excellence.

Overview

46
years of professional experience

Work History

S & T Remodeling Contractor
Berkeley Springs, WV

Contractor
08.2018 - Current

Job overview

Remodeling:

Kitchens, Bathrooms, Siding, Roofing, Electrical and Plumbing

Building New Homes From start to finish

• Read and interpret blueprints, drawings, and specifications.
• Measure, cut, shape, and assemble wood and other materials accurately.
• Install Framing structures and fixtures such as cabinets, doors.
• Operate hand tools, power tools, and woodworking machinery safely and efficiently.
• Inspect and repair existing structures as needed.
• Maintain a clean and organized work area.
• Ensure compliance with safety regulations and company standards.

  • Supported team members in daily operations, ensuring efficient workflow.
  • Adapted quickly to new tasks and responsibilities on various job sites.
  • Collaborated with contractors to ensure adherence to project timelines and standards.
  • Contributed to team discussions on best practices for task execution and efficiency improvements.
  • Delivered high-quality work on time and within budget, earning positive feedback from clients.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.

Troubadour Lounge and Park
Berkeley Springs, WV

Restaurant General Manager /Business Owner
08.2017 - 06.2025

Job overview

  • Led daily operations, ensuring exceptional customer service and efficient workflow.
  • Developed and implemented staff training programs to enhance service quality.
  • Managed inventory control systems to optimize stock levels and reduce waste.
  • Analyzed financial reports to identify trends and drive profitability improvements.
  • Oversaw compliance with health and safety regulations to maintain a safe environment.
  • Collaborated with marketing teams to design promotional events that increased foot traffic.
  • Streamlined operational processes, resulting in improved service delivery and customer satisfaction.
  • Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
  • Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Correctly calculated inventory and ordered appropriate supplies.

All In One Lawns
Bristow, VA

Lawn Care Business Owner
01.2009 - 07.2017

Job overview

  • Developed and implemented effective lawn care maintenance plans for diverse client properties.
  • Managed scheduling and logistics for service delivery, ensuring timely execution of services.
  • Trained and mentored new staff on best practices in lawn care techniques and customer service.
  • Cultivated strong client relationships to assess needs and customize lawn care solutions.
  • Monitored equipment performance and conducted regular maintenance to ensure operational efficiency.
  • Researched industry trends to enhance service offerings and improve competitive positioning.
  • Oversaw budgeting and financial management to maintain profitability across all operations.
  • Enhanced customer satisfaction by providing high-quality lawn care services and addressing client concerns promptly.
  • Established a strong reputation within the community for exceptional lawn care services, leading to increased brand recognition and trust.
  • Trained and motivated employees to perform daily business functions.
  • Optimized routes and schedules for efficient completion of jobs within designated timeframes while reducing fuel costs associated with transportation between sites.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Expanded clientele by effectively marketing the business through various channels such as social media, local advertising, and word-of-mouth referrals.
  • Managed financial aspects of the business, including invoicing, budgeting, and expense tracking to ensure profitability.
  • Provided excellent customer support by addressing inquiries promptly via email or phone calls from current clients or potential prospects interested in services offered by the company.
  • Collaborated with clients on design ideas for landscaping projects that enhance curb appeal of their properties.
  • Performed equipment maintenance and repairs to keep tools functional for projects.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Removed tree stumps, roots and debris for cohesive landscape appearance.
  • Cut trees and shrubs to shape and maintain landscape.
  • Maintained gardening tools by replacing blades and fluids.
  • Developed and maintained efficient irrigation system for outdoor areas.
  • Prepared soil for planting and sowing.

American Disposal Service Inc.
Manassas, VA

Manager of Solid Waste Operations
02.2005 - 01.2008

Job overview

  • Oversaw daily operations of roll-off and front load solid waste collection and disposal services.
  • Managed compliance with environmental regulations and safety standards.
  • Developed and implemented efficient route books and dispatched about 27 truck routes to optimize resource use.
  • Led training programs for staff on operational best practices and safety protocols.
  • Managed budget effectively, consistently meeting or exceeding financial targets without compromising service quality levels.
  • Spearheaded recycling program expansions to increase community participation rates and reduce landfill waste volumes significantly over time.
  • Oversaw facility maintenance activities, ensuring optimal functionality of equipment and adherence to regulatory standards.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Optimized routing schedules for collection vehicles, improving service efficiency and customer satisfaction levels.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Five Star Hauling Service
Manassas, VA

General Manager of Operations
01.1999 - 06.2004

Job overview

  • Drove revenue growth by identifying new business opportunities and forging strategic partnerships.
  • Work with sales department to initiate new contracts with HOA associations
  • worked with office personnel to assure good quality customer service
  • Implemented strategic initiatives resulting in improved service quality and customer satisfaction.
  • oversee maintenance department
  • all supervisors and residential routecommerc

Waste Managment
Manassas, VA

General Manager of Operations
01.1997 - 01.1999

Job overview

  • Streamlined operational processes to enhance efficiency and reduce costs.
  • Led cross-functional teams to improve workflow and productivity across departments.
  • Developed training programs to mentor staff and foster professional growth within the team.
  • Analyzed performance metrics to identify areas for improvement and drive operational excellence.

ABC Disposal Service Inc.
Manassas, VA

General Manager
01.1980 - 12.1996

Job overview

  • Directed operational strategy to enhance productivity and streamline processes across all departments.
  • Implemented performance metrics to evaluate team effectiveness and improve service delivery standards.
  • Facilitated cross-functional collaboration to align departmental goals with organizational objectives.
  • Oversaw budgeting and financial planning to ensure resource allocation aligned with strategic initiatives.

Education

Garfield High School
Woodbridge, Virginia

High School Diploma

Northern Virginia Community College
Woodbridge, VA

No Degree from Mechanic
01-1983

Skills

  • Attention to detail
  • Customer service
  • Time management
  • Problem-solving

Certification

  • Certified [Job Title], [Company Name] - [Timeframe]

Accomplishments

  • Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
  • Supervision - Supervised sales team to monitor sales activity and goal achievement.
  • Marketing - Implemented marketing strategies which resulted in 90% growth of customer base.
  • Business Development: - Spearheaded acquisition of two competitor companies. Established and managed partner relationships on a daily basis. Developed new marketing strategy which increased customer base by 23%.
  • Supervised team of 197 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Experienced in waste management software such as Trash Flow, Wam Software.
  • Very experienced in routing trash trucks.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Software

Trash Flow Software

Wam Software

Microsoft excel and word

Software Programer Design

Additional Information

I have worked with family, friends and corporations, but after all that, it was the best experience I've ever had.

Timeline

Contractor

S & T Remodeling Contractor
08.2018 - Current

Restaurant General Manager /Business Owner

Troubadour Lounge and Park
08.2017 - 06.2025

Lawn Care Business Owner

All In One Lawns
01.2009 - 07.2017

Manager of Solid Waste Operations

American Disposal Service Inc.
02.2005 - 01.2008

General Manager of Operations

Five Star Hauling Service
01.1999 - 06.2004

General Manager of Operations

Waste Managment
01.1997 - 01.1999

General Manager

ABC Disposal Service Inc.
01.1980 - 12.1996

Garfield High School

High School Diploma

Northern Virginia Community College

No Degree from Mechanic