Tony Ponce
Homestead,FL
Summary
Dedicated security professional with extensive experience at Centurion Security Group and the Florida Department of Corrections. Proven expertise in facility security and crowd control, complemented by strong situational awareness. Recognized for enhancing safety protocols and training new officers, ensuring a secure environment while delivering exceptional customer service.
Overview
5
5
years of professional experience
Work History
Army National Guard
US Army
Fort Leonard Wood, MO
10.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Unarmed Security Guard
Centurion Security Group
Miami, FL
02.2025 - 10.2025
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to detect and deter potential threats or incidents.
- Prepared detailed reports on daily activities, incidents, and observations for review.
- Provided exceptional customer service while maintaining a secure environment for visitors and employees.
- Completed full building and grounds patrols to spot and investigate concerns.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Completed detailed incident reports to provide accurate documentation of security events for future reference.
- Provided exceptional customer service to clients, addressing their concerns and maintaining a professional demeanor at all times.
Certified Correctional Officer
Florida Department Of Corrections
02.2024 - 11.2024
- Enforced institutional regulations to maintain safety and security within facility.
- Conducted routine inspections of inmate housing areas to ensure compliance with safety protocols.
- Collaborated with law enforcement and emergency services during incidents for effective resolution.
- Documented incidents and maintained accurate reports for ongoing facility evaluations.
- Trained new officers on safety procedures, policies, and operational protocols to enhance team performance.
- Implemented conflict resolution strategies to de-escalate potential altercations between inmates.
- Enhanced inmate safety by conducting thorough cell searches and confiscating contraband items.
- Ensured adherence to departmental policies by conducting regular audits of safety protocols and incident reports, identifying trends and areas for improvement.
- Monitored inmate behavior during daily activities to prevent disturbances and promote order.
Retail Associate
Adidas Outlet
04.2021 - 01.2024
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Maintained visual merchandising standards, ensuring displays were appealing and aligned with brand guidelines.
- Processed transactions efficiently using point-of-sale system, ensuring accuracy and minimizing errors.
- Collaborated with team members to achieve sales goals through effective communication and teamwork.
- Managed inventory levels by conducting regular stock checks and replenishing merchandise as needed.
- Resolved customer inquiries and complaints promptly, maintaining positive customer relationships and satisfaction.
Education
High School Diploma -
South Dade Senior High School
Homestead, FL6 2023
Skills
- Teamwork and collaboration
- Friendly, positive attitude
- Customer service
Languages
Spanish
Native or Bilingual
Timeline
Army National Guard
US Army
10.2025 - Current
Unarmed Security Guard
Centurion Security Group
02.2025 - 10.2025
Certified Correctional Officer
Florida Department Of Corrections
02.2024 - 11.2024
Retail Associate
Adidas Outlet
04.2021 - 01.2024
High School Diploma -
South Dade Senior High School