Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Tony Ramirez

Phoenix,AZ

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

13
13
years of professional experience

Work History

Freight Operations Supervisor

XPO LTL
Phoenix
02.2021 - Current
  • Supervise staff during outbound freight operations
  • Ensure production is met by managing tonnage and other administrative functions
  • Enforce all company, FMCSR, OSHA and DOT policies, rules, regulations, and laws
  • Coach, train and develop employees in a manner consistent with company policies
  • Maintain a positive attitude in order to increase morale and willingness to be part of the team and be successful with the team
  • Direct report for 40 to 50 employees.

Sales Associate

Wireless Advocates
Chino Hills, CA
03.2019 - 02.2021
  • Operate a computer for the majority of the job and maintain computer hardware. Use multiple computer software programs. Type multiple emails to relay important information regarding work related issues. Protect CPNI to ensure members personal information is safeguarded to follow appropriate guidelines in accordance with our partnering company.

Medical Records

Synovation Medical Group
Rancho Cucamonga, CA
02.2017 - 01.2019
  • Communicate with patients and other doctors offices in order to ensure all proper medical documentation is sent to the appropriate parties
  • Safeguard sensitive patient information in accordance with HIPAA
  • Operate and utilize computer to keep track of the administrative side of the job as well as software which holds hundreds of patient records.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Medical Records

Valley Orthopedic Surgery Associates
Van Nuys, CA
01.2016 - 02.2017
  • Reviewed patient charts for accuracy and completeness.
  • Processed incoming medical records requests.
  • Maintained a secure filing system for confidential documents.
  • Entered data into electronic health record systems.
  • Scanned paper records into digital format.
  • Responded to inquiries from patients, physicians and other healthcare providers regarding medical records.
  • Retrieved patient medical records in response to requests from authorized personnel.
  • Prepared reports summarizing patient information as requested by physicians or other healthcare providers.
  • Updated patient files with new medical information as needed.

Food Runner

U-Grill Korean BBQ
Rancho Cucamonga, CA
03.2015 - 01.2016
  • Assisted servers in setting up tables for guests.
  • Organized food orders and ensured accuracy of items served to customers.
  • Greeted and welcomed customers as they arrived at the restaurant.
  • Delivered food to guests in a timely manner while following safety protocols.
  • Checked all dishes before delivering them to ensure quality standards were met.
  • Informed servers of any special dietary needs or allergies communicated by customers.
  • Ensured that all orders were correct before leaving the kitchen area.
  • Replenished water glasses, bread baskets, condiments and other necessities during meal service.
  • Provided assistance with clearing plates from tables after meals were completed.
  • Communicated with chefs regarding potential menu changes or specials for the day.
  • Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.

Warehouse Porter

Haynes Building Services
Irwindale, CA
03.2014 - 10.2014
  • Sweep, mop and vacuum floors of all areas.
  • Clean and sanitize restrooms, sinks, countertops and other surfaces.
  • Empty wastebaskets and trash containers.
  • Disinfect equipment and supplies using germicides or steam-cleaning equipment.
  • Replenish bathroom supplies such as soap, paper towels and toilet tissue.
  • Clean windows, walls, ceilings, carpets and furniture in assigned areas.
  • Maintain janitorial supply inventory.
  • Mix water with detergents or acids in containers to prepare cleaning solutions according to specifications.
  • Respond promptly to maintenance requests for repairs or replacements of fixtures or fittings.
  • Ensure that all spills are cleaned up immediately to prevent any accidents from occurring.
  • Replace light bulbs when needed.
  • Move furniture, equipment, boxes or other items as requested by supervisors or clients.
  • Inspect buildings for safety hazards before beginning work assignments.

Associate

In-Out Burger
San Bernardino , CA
02.2012 - 12.2013
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.

Sales Associate

Coach
Cabazon, CA
03.2011 - 01.2012
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Conducted inventories on a regular basis to track stock levels.
  • Demonstrated product features and benefits for customers' needs.
  • Handled customer complaints in a professional manner.
  • Upsold additional items based on customer interests and needs.

Education

Fullerton Jr College

Pasadena City College

Citrus College

Skills

  • Bilingual (spanish)
  • Forklift certified
  • MS office(Word, Powerpoint, Outlook)
  • Route Planning
  • Documentation Management
  • Cost-Reduction Strategies
  • Transportation Planning
  • Research and Analytics
  • Team Training and Development
  • Load Planning
  • Staff Management
  • Continuous Improvement
  • Domestic Freight Management
  • Inbound Cargo Management

Affiliations

  • Lifting weights
  • Training Jiu-Jitsu
  • Training with firearms

Languages

Spanish
Professional

Timeline

Freight Operations Supervisor

XPO LTL
02.2021 - Current

Sales Associate

Wireless Advocates
03.2019 - 02.2021

Medical Records

Synovation Medical Group
02.2017 - 01.2019

Medical Records

Valley Orthopedic Surgery Associates
01.2016 - 02.2017

Food Runner

U-Grill Korean BBQ
03.2015 - 01.2016

Warehouse Porter

Haynes Building Services
03.2014 - 10.2014

Associate

In-Out Burger
02.2012 - 12.2013

Sales Associate

Coach
03.2011 - 01.2012

Fullerton Jr College

Pasadena City College

Citrus College

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Tony Ramirez