Open To Work
Tony Redmond Jr
MD
Work Preference
Summary
Dynamic Senior Critical Facilities Engineer at Equinix with expertise in HVACR systems and project management. Proven track record of enhancing operational efficiency and achieving KPIs through effective team collaboration and vendor management. Skilled in troubleshooting and building automation, delivering tailored solutions that exceed client expectations.
Overview
9
9
years of professional experience
3
3
Certifications
Work History
Senior Critical Facilities Engineer
Equinox
07.2024 - 10.2025
- Monitored cooling capacity exceeding 5M tons across both IBX campuses.
- Adjusted economization settings and performed repairs to optimize power usage effectiveness (PUE).
- Supervised vendor activities within secured facilities to ensure compliance.
- Managed service level agreements, developed MOPs, and processed CRs to ensure operational compliance.
- Conducted monthly reports on temperature and humidity in IBX colocations.
- Leveraged Maximo, Jarvis, ADP, Coupa, and Siebel software for effective task management.
- Managed day-to-day tasks and delegated responsibilities among peers for efficiency.
- Collaborated with management on budgeting and vendor support to align resources with operational needs.
Senior Service Technician & JR Trainer
ABM
02.2024 - 07.2024
- Managed precision cooling systems for data center, ensuring optimal performance through troubleshooting and repairs.
- Performed maintenance on light commercial, commercial, and industrial equipment to extend lifespan.
- Collaborated with management team to develop accurate client quotes, contributing to business growth.
- Facilitated clear communication through video conferencing and email to enhance client relationships.
- Resolved issues independently with minimal supervision, maintaining operational efficiency.
- Configured networking solutions for remote monitoring, enhancing client oversight of systems.
- Managed on-call services, ensuring rapid response to urgent client needs.
Electrical Mechanic
Amtrak
06.2023 - 02.2024
- Inspected passenger rail cars daily to maintain optimum condition for safe railway operation.
HVAC Contractor
Cinch Home Services
07.2016 - 01.2024
- Replaced residential and larger tonnage commercial split HVACR equipment, ensuring optimal performance and client satisfaction.
- Upgraded ductwork and electrical systems, contributing to increased system efficiency and reliability.
- Maintained KPIs to surpass competitors in service area and ensure operational excellence.
- Performed repairs and replacements of water heaters, directly addressing client needs and maintaining service quality.
- Assisted with minor plumbing repairs to support daily operations.
- Pulled permits and managed compliance for work up to 480 VAC.
Senior Service Tech
JM Taylor
01.2023 - 04.2023
- Provided excellent customer service and troubleshot diverse HVACR equipment from residential to commercial and mission-critical applications.
- Overseeing and training HVAC Apprentices in troubleshooting and customer service to close.
- Performed PMs on RTUs, VAVs, and mission-critical systems while maintaining KPIs, organizing inventory, and minimizing callbacks.
- Gained experience in heat pumps, water source heat pumps, gas furnaces, and control systems.
- Heat exchanger changes, Refrigeration issues, finding electrical issues, dealing with BAS systems (Trane Voyager) Compressors (Single and multi) Cleaning RTU Coils, Belts, Fan motors, filters.
- Maintained electrical components to support operational efficiency. Phase monitors. Hi voltage. running on call.
SENIOR SERVICE TECH
Belaire Engineering
12.2016 - 09.2017
- Achieved KPIs through delivery of exceptional customer service and tailored recommendations that enhanced client satisfaction.
- Resolved complex HVAC issues through effective troubleshooting techniques.
- Demonstrated proficiency in plumbing, including installations and repairs of garbage disposals and water heaters.
- Assisted colleagues in various tasks to elevate team collaboration and service delivery. to enhance team performance and service delivery.
Education
Computer engineering
CCBC of ESSEX
MD01.2026
DIPLOMA - Mastery of HVACR
NORTH AMERICAN TRADE SCHOOLS
Maryland 01.2012
H.S DIPLOMA -
LAUREL HIGH SCHOOL
01.2008
Skills
- Project management and team delegation
- Microsoft Office proficiency
- Sales and vendor management
- Integrity and interpersonal skills
- HVACR systems expertise
- Commercial plumbing and electrical knowledge
- System troubleshooting and building automation
- Team collaboration
Certification
Master HVACR License State board of Maryland
Timeline
Senior Critical Facilities Engineer
Equinox
07.2024 - 10.2025
Senior Service Technician & JR Trainer
ABM
02.2024 - 07.2024
Electrical Mechanic
Amtrak
06.2023 - 02.2024
Senior Service Tech
JM Taylor
01.2023 - 04.2023
SENIOR SERVICE TECH
Belaire Engineering
12.2016 - 09.2017
HVAC Contractor
Cinch Home Services
07.2016 - 01.2024
Computer engineering
CCBC of ESSEX
DIPLOMA - Mastery of HVACR
NORTH AMERICAN TRADE SCHOOLS
H.S DIPLOMA -
LAUREL HIGH SCHOOL