Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Overview
11
11
years of professional experience
Work History
Physical Plant Set-up Crew
Michigan State University
East Lansing, MI
07.2000 - 07.2001
Setting up sporting, entertainment, & conference events on campus.
Schedule and coordinate events in accordance with school policies.
Warehouse Supervisor
Save-A-Lot Distribution Center
Holt, MI
06.1999 - 07.2000
Ensured appropriate staffing levels to meet production demands.
Maintained and updated inventory records accurately.
Monitored warehouse operations to ensure accuracy and efficiency.
Supervised loading and unloading of materials from incoming trucks.
Assisted with scheduling shipments and deliveries according to customer requirements.
Identified process improvement opportunities within the warehouse environment.
Provided leadership to motivate staff members to achieve performance goals.
Managed daily cycle counts to maintain accurate inventory levels at all times.
Enforced company policies related to employee conduct in the workplace.
Office Assistant
U.S. Naval Amphibious Base
Coronado, CA
11.1996 - 12.1998
Greeted visitors, determined their needs and directed them to the appropriate personnel.
Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
Maintained confidentiality of sensitive information and documents.
Managed daily office operations and maintained a clean and efficient workspace.
Ordered office supplies and managed inventory to ensure a well-stocked office.
Utilized office equipment such as printers, copiers, and fax machines efficiently.
Maintained and updated filing, inventory and database systems, manually or using computer.
Heavy Equipment Operator
U.S. Naval Shore Intermediate Maintenance Activity
Alameda, CA
06.1994 - 10.1996
Transported materials from one site to another using off-road vehicles.
Managed daily operations of heavy equipment fleet, including troubleshooting and preventative maintenance.
Operated multiple pieces of heavy equipment in a safe and efficient manner to excavate land for construction projects.
Performed routine inspections on all heavy machinery prior to use.
Followed safety protocols while operating machinery in order to avoid accidents or injuries.
Finished shop cleaning, servicing, and storing after each shift.
Assisted drivers, equipment operators, and other employees in grouping and sorting materials.
Maintained equipment on-site with regular maintenance and repairs.
Supervisor Assistant
U.S. Navy Kansas City(A0R3) Naval Ship
Alameda, CA
06.1990 - 06.1994
Directed and supervised team of 15 employees in daily operations.
Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Tracked progress on projects and provided timely feedback to staff members.
Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Performed monthly inventory checks to ensure sufficient stock levels for all products.
Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
Monitored employee productivity levels on a regular basis to identify areas of improvement.
Education
Master of Science - Business Administration
Northwood University
Midland, MI
06-2012
Associate of Science - Business Administration And Management
Lansing Community College
Lansing, MI
06-2000
Certificate of Completion - Sterile Processing Technology
Lansing Community College
Lansing, MI
06-2000
Skills
Customer Engagement
Inventory Restocking
Customer Service
Equipment Maintenance
Team Contributions
Forklift Operation
Safe Vehicle Operation
Supplies Monitoring and Restocking
Verbal and written communication
Workplace Efficiency
Crew Leadership
Machine Operations
Time Management
Performance Improvement
Teamwork and Collaboration
Timeline
Physical Plant Set-up Crew
Michigan State University
07.2000 - 07.2001
Warehouse Supervisor
Save-A-Lot Distribution Center
06.1999 - 07.2000
Office Assistant
U.S. Naval Amphibious Base
11.1996 - 12.1998
Heavy Equipment Operator
U.S. Naval Shore Intermediate Maintenance Activity
06.1994 - 10.1996
Supervisor Assistant
U.S. Navy Kansas City(A0R3) Naval Ship
06.1990 - 06.1994
Master of Science - Business Administration
Northwood University
Associate of Science - Business Administration And Management
Lansing Community College
Certificate of Completion - Sterile Processing Technology
Student Clerical Assistant 1 at University Advancement Michigan State UniversityStudent Clerical Assistant 1 at University Advancement Michigan State University