Tony Sengmanyvong
Hillsboro,OR
Overview
16
16
years of professional experience
Work History
Restaurant Server
Pho Van Vietnamese Cuisine
12.2022 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Uber Driver
Uber
11.2017 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
Front Office Manager
Marriott
05.2012 - 11.2017
- Reconciled end-of-day reports to determine accurate billing and payment processing.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Coached employees through day-to-day work and complex problems.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
General Manager
Extended Stay America
04.2007 - 05.2012
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Education
Bachelor of Science - Accounting And Business Management
Portland State University
Portland, OR05.2005
Associate of Science - Information Technology
Heald College - Central Administrative Office
Portland, OR06.2003
Skills
- Adaptable and Flexible
- Room Inventory
- Cleaning and Sanitizing
- Order Management
Timeline
Restaurant Server
Pho Van Vietnamese Cuisine
12.2022 - Current
Uber Driver
Uber
11.2017 - Current
Front Office Manager
Marriott
05.2012 - 11.2017
General Manager
Extended Stay America
04.2007 - 05.2012
Bachelor of Science - Accounting And Business Management
Portland State University
Associate of Science - Information Technology
Heald College - Central Administrative Office