TONY SMITH
Fort Wayne,IN
Summary
Highly-motivated Manager with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Logistics Manager
Universal Logistics Inc
Fort Wayne, IN
11.2023 - Current
- Worked collaboratively with customers and staff at various levels.
- Managed day-to-day operations related to receiving, storing, packing, shipping merchandise.
- Created reports to track shipment progress, delivery times, and costs associated with transport.
- Led and managed projects to support logistics efforts and plans.
- Maintained relationships with key stakeholders like customers, suppliers, distributors.
Sales Manager
Kunes RV
La Crosse
06.2021 - 11.2023
- Managed daily operations of sales department, including supervision of staff members.
- Tracked monthly sales to generate reports for business development planning.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
Manager
Texas Roadhouse
La Crosse
05.2017 - 06.2021
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles
Assistant Manager
HyVee Foods
Cedar Falls
01.2016 - 06.2017
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Communicated regularly with customers to gain insights into their needs.
Education
Bachelor of Arts in Finance -
University of Northern lowa
Associate of Arts in Business Administration -
lowa Valley Community College - Marshalltown Community College
Skills
- Sales
- Relationship Building
- Management
- Marketing
- Operational management
- Vendor Relationship Management
- Mentoring and training
Accomplishments
- Awarded Academic All-American and Team Captain honors for MCC Basketball
- Twelve-time recipient of "Salesperson of the Month" at Kunes RV
Timeline
Logistics Manager
Universal Logistics Inc
11.2023 - Current
Sales Manager
Kunes RV
06.2021 - 11.2023
Manager
Texas Roadhouse
05.2017 - 06.2021
Assistant Manager
HyVee Foods
01.2016 - 06.2017
Bachelor of Arts in Finance -
University of Northern lowa
Associate of Arts in Business Administration -
lowa Valley Community College - Marshalltown Community College