Tony Tatum
Washington,DC
Summary
Accomplished Customer Service and Safety Professional experienced in delivering tailored solutions and high-quality care. Managed teams and trained staff while maintaining secure environments in high-pressure situations. Led structured programs that fostered resilience and personal development in fast-paced, high-stakes settings.
Overview
14
14
years of professional experience
Work History
Youth Mentor
Department of Youth Rehabilitation Services / DC Office of Neighborhood Safety and Engagement
08.2024 - Current
- Led daily sessions on audio production and recording techniques, enabling youth to develop creative skills.
- Mentored youth in effective communication, conflict resolution, and prevention strategies, promoting resilience and personal growth.
- Mentored youth through individual and group sessions to build life skills.
- Developed and implemented engaging activities for youth development programs.
- Collaborated with community organizations to enhance youth support services.
Counselor
COSA
06.2023 - Current
- Facilitated integration meetings for high-risk individuals, supporting successful reentry into society.
- Conducted daily lessons in critical thinking and behavioral management, fostering positive personal development.
- Facilitated individual and group counseling sessions for diverse client populations.
- Developed personalized treatment plans based on client assessments and needs.
- Collaborated with multidisciplinary teams to coordinate client care and resources.
Lead Audio Engineer / Studio Manager
Sound Gate Multi-Media Studio
Lanham, USA
03.2014 - Current
- Directed studio operations, overseeing scheduling, equipment setup, session management, and client billing to ensure smooth workflow.
- Collaborated with top engineers to streamline session scheduling and enhance studio offerings, contributing to increased sales.
- Maintained detailed records of sessions and client payments, ensuring organized operations and accurate financial tracking.
Security Officer
Ironwood Security
Washington, USA
06.2026 - 07.2026
- Asset Protection: Secured USS Steel exhibit tent at America Great State Fair, preventing unauthorized access and protecting valuable assets.
- Emergency Response: Managed guest safety during extreme heatwave by identifying heat stress symptoms and coordinating timely cooling interventions.
- Emergency Response: Managed guest safety and health protocols during an extreme heatwave by identifying heat stress symptoms and coordinating cooling interventions.
- Ensured venue security by controlling access and verifying attendee credentials.: Monitored entry points and verified credentials for designated event zones to uphold strict venue safety standards.
Shift Manager
CHA Industries
Capital Heights, USA
02.2018 - 06.2023
- Oversaw opening and closing operations, ensuring safety, compliance, and high service standards for customers.
- Educated staff on customer care best practices and advised clients on medication options and dosages to enhance patient satisfaction.
- Managed lead generation and sales initiatives, utilizing METRC systems for accurate inventory management and medication tracking.
Office Assistant
Tax Terminators
Temple Hills, USA
06.2012 - 02.2014
- Conducted client consultations, offering actionable guidance on tax preparation documentation to ensure compliance.
- Increased client engagement through superior customer support.
- Managed client correspondence and appointment scheduling for tax services.
- Organized and maintained client files and documentation for easy retrieval.
- Assisted in preparing tax forms and reports for client review.
Education
Associate of Arts - Music Theory
Prince George's Community College
Largo, MDSkills
- Youth Counseling
- Peer Support
- Program Development
- Conflict Resolution
- Training & Staff Development
- Effective Listening
- Shift Supervision
- Office Management
- Inventory Management
- METRC
- Leaf Logic
- Financial Reporting
- General Ledger Accounting
- Bookkeeping
- Accounts Payable & Payroll
- Product Knowledge
Personal Information
Title: Office Professional & Security Specialist
Timeline
Security Officer
Ironwood Security
06.2026 - 07.2026
Youth Mentor
Department of Youth Rehabilitation Services / DC Office of Neighborhood Safety and Engagement
08.2024 - Current
Counselor
COSA
06.2023 - Current
Shift Manager
CHA Industries
02.2018 - 06.2023
Lead Audio Engineer / Studio Manager
Sound Gate Multi-Media Studio
03.2014 - Current
Office Assistant
Tax Terminators
06.2012 - 02.2014
Associate of Arts - Music Theory
Prince George's Community College