Overview
Work History
Skills
Timeline
Generic

Tony Thompson

Rochester Hills,MI

Overview

10
10
years of professional experience

Work History

Corporate Operations Trainer

Freedom Mortgage Corporation
10.2020 - 04.2022
  • Trained and mentored 100's of new personnel hired to fulfill various roles.
  • Analyzed and evaluated training effectiveness and program outcomes.
  • Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
  • Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management
  • Created and facilitated virtual learning sessions.
  • Utilized variety of instructional design methodologies to create effective learning experiences.

Mortgage Closer

United Wholesale Mortgage
11.2019 - 10.2020
  • Verified closing financial disclosure amounts against settlement and escrow agent figures to accurately reflect borrowers' bottom-line costs.
  • Reviewed titles, insurance and flood zone certifications to meet closing standards for each property.
  • Prepared preliminary settlement statements and loan closing instructions for review by title companies and closing agents.
  • Maintained checklists of required documentation and open issues affecting closings.
  • Delivered positive customer experiences and successful deal closures through open, constructive communications.
  • Developed and maintained relationships with customers, lenders and other third parties.

Assistant Pastor

Campus Pastor, Life Christian Church
07.2018 - 02.2020
  • Served as Teaching and Campus Pastor in a Christian church with 150+ members
  • Planned and conducted worship services, wrote sermons, and worked with key church leaders to accomplish church missions.
  • Coordinated and spearheaded programs to increase church members' service throughout the community.
  • Provided spiritual care through visitation, counseling, and prayer.
  • Officiated special services such as weddings, funerals, baptisms, and nursing home services.
  • Oversaw administration and management of all areas of ministry.

Associate Pastor and Intern Coordinator

God’s House Church
01.2012 - 09.2017
  • Provided spiritual care through visitation, counseling, and prayer.
  • Led programs such as worship, study, fellowship, and service opportunities.
  • Helped to create welcoming environment for visitors and encouraged congregation to offer support.
  • Authored sermons, speeches and other religious materials.
  • Interacted with local community, building relationships with civic organizations and other churches.

Skills

  • Community Relations
  • Tutoring and Mentoring
  • Professional Networking
  • Public Speaking
  • Outreach Management
  • Data Collection
  • Team Management
  • Staff Meetings
  • Administrative Duties
  • Volunteer Management
  • Community Service Programs
  • Cultural Understanding

Timeline

Corporate Operations Trainer

Freedom Mortgage Corporation
10.2020 - 04.2022

Mortgage Closer

United Wholesale Mortgage
11.2019 - 10.2020

Assistant Pastor

Campus Pastor, Life Christian Church
07.2018 - 02.2020

Associate Pastor and Intern Coordinator

God’s House Church
01.2012 - 09.2017

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Tony Thompson