Tony Thompson
Rochester Hills,MI
Overview
10
10
years of professional experience
Work History
Corporate Operations Trainer
Freedom Mortgage Corporation
10.2020 - 04.2022
- Trained and mentored 100's of new personnel hired to fulfill various roles.
- Analyzed and evaluated training effectiveness and program outcomes.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management
- Created and facilitated virtual learning sessions.
- Utilized variety of instructional design methodologies to create effective learning experiences.
Mortgage Closer
United Wholesale Mortgage
11.2019 - 10.2020
- Verified closing financial disclosure amounts against settlement and escrow agent figures to accurately reflect borrowers' bottom-line costs.
- Reviewed titles, insurance and flood zone certifications to meet closing standards for each property.
- Prepared preliminary settlement statements and loan closing instructions for review by title companies and closing agents.
- Maintained checklists of required documentation and open issues affecting closings.
- Delivered positive customer experiences and successful deal closures through open, constructive communications.
- Developed and maintained relationships with customers, lenders and other third parties.
Assistant Pastor
Campus Pastor, Life Christian Church
07.2018 - 02.2020
- Served as Teaching and Campus Pastor in a Christian church with 150+ members
- Planned and conducted worship services, wrote sermons, and worked with key church leaders to accomplish church missions.
- Coordinated and spearheaded programs to increase church members' service throughout the community.
- Provided spiritual care through visitation, counseling, and prayer.
- Officiated special services such as weddings, funerals, baptisms, and nursing home services.
- Oversaw administration and management of all areas of ministry.
Associate Pastor and Intern Coordinator
God’s House Church
01.2012 - 09.2017
- Provided spiritual care through visitation, counseling, and prayer.
- Led programs such as worship, study, fellowship, and service opportunities.
- Helped to create welcoming environment for visitors and encouraged congregation to offer support.
- Authored sermons, speeches and other religious materials.
- Interacted with local community, building relationships with civic organizations and other churches.
Skills
- Community Relations
- Tutoring and Mentoring
- Professional Networking
- Public Speaking
- Outreach Management
- Data Collection
- Team Management
- Staff Meetings
- Administrative Duties
- Volunteer Management
- Community Service Programs
- Cultural Understanding
Timeline
Corporate Operations Trainer
Freedom Mortgage Corporation
10.2020 - 04.2022
Mortgage Closer
United Wholesale Mortgage
11.2019 - 10.2020
Assistant Pastor
Campus Pastor, Life Christian Church
07.2018 - 02.2020
Associate Pastor and Intern Coordinator
God’s House Church
01.2012 - 09.2017