Anthony Torres
Edgewood,MD
Summary
Highly motivated individual with experience in customer service and running a business. Skilled in building customer relationships, understanding customer needs while running back end procedures. Strong communication and interpersonal skills for providing superior customer service as well as employee to employee relations.
Overview
11
11
years of professional experience
Work History
Commissioned Work
Self
08.2020 - Current
- Worked with various software to design and render custom projects to be build for clients.
- Managed the budget of various projects to ensure fair prices while maintaining profitability
- Coordinated with the client to establish project expectations and to build customer rapport
- Planned and established priority list and schedule for each project
- Custom built projects using various materials such as steel, wood, and epoxy resin.
- Coordinated with LTL shipping when required.
Owner/Operator
Alternate Routes Gym/Self
09.2012 - 07.2020
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Established systems and processes for business operations.
- Wrote class training curriculum for various programs.
- Managed social media campaigns.
- Designed and built gym layout and equipment.
- Hired within and personally trained each employee to establish better employee relationships.
Education
Associate of Arts - Communications
Harford Community College
Churchville, MDSkills
- Critical Thinking
- Realtime Problem Solving
- Mechanically Inclined
- Social Perceptiveness
- Client Rapport-Building
- Hyper Focused and a Quick Learner
- Customer Service and Assistance
- Procedurally Oriented
- Self Motivated
Accomplishments
Started the first facility in Maryland dedicated to the sport of American Ninja Warrior building a large family friendly community that helped kids and adults alike find their fitness passion.
Refurbishing old furniture
In my spare time, I find items on Facebook marketplace and give them new life. Typically this involves fixing any hardware or mechanical issues, sanding off imperfections and filling voids/dents/damaged areas, and repainting. In certain cases, to really add value to the item, I'll resurface the item (ex. dresser, dining table) with epoxy resin to give it a faux stone look.
Timeline
Commissioned Work
Self
08.2020 - Current
Owner/Operator
Alternate Routes Gym/Self
09.2012 - 07.2020
Associate of Arts - Communications
Harford Community College