Tony Tran
Azusa,CA
Summary
Experienced District Manager with a proven track record of leading high-performing teams, while being well-versed in handling new EMR transitions. Demonstrated track record of aligning operational initiatives to influence data-driven recommendations. Skilled in learning and adapting to ever-changing environments in complex landscapes. Detail-oriented team player with the ability to handle multiple projects simultaneously with a high degree of accuracy utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Ambulatory/Inpatient Epic Consultant
SELF
Inland Empire, CA
01.2022 - Current
- Supported Cardiac Step-Down and Telemetry Unit to ensure streamlined workflows: Collaborated with healthcare team to optimize patient care processes. Implemented efficient protocols and procedures, resulting in improved patient outcomes.
- Aided nurses in medication administration, meticulously documented in flowsheets, and utilized Navigator for Admissions and Discharges: Assisted nursing staff in administering medications accurately and promptly. Maintained comprehensive records using electronic health record systems, ensuring accurate patient documentation during admissions and discharges.
- Assisted physicians by facilitating order placements, customizing templates, and personalizing orders to enhance efficiency: Worked closely with physicians to streamline order entry processes. Customized order templates and preferences, minimizing errors and expediting patient care.
- Directed end-users in role-specific workflow remediation in Cadance and ClinDoc, ensuring seamless transitions during system upgrades: Educated end-users on updated workflows and functionality. Provided hands-on guidance and support, resolving issues promptly. Promoted user adoption of updated workflows, ensuring continuity of care.
- Supported physicians in managing orders, creating preference lists, and templates using SmartPhrases, SmartLinks, and SmartTexts, ensuring accurate and efficient documentation in patient charts: Collaborated with physicians to optimize order management. Developed customized templates, enhancing documentation efficiency.
District Sales and Operations Manager
Wireless Vision
Inland Empire, CA
10.2018 - 12.2020
- Increased Gross Revenue by 16% and reduced operating cost by 7% YOY.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Handled staff training initiatives aimed at skilling up workforce to meet dynamic industry demands.
- Launched successful pilots for new product launches, labor management, and external partnerships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
District Sales Manager
Pinnacle Wireless
Monterey Park, CA
01.2014 - 10.2018
- Project manager of location build outs to transition small business establishments into corporate retail environment.
- Set clear goals and expectations, coaching team members to overcome challenges and achieve targeted results.
- Implemented creative marketing strategies that significantly boosted brand visibility and fostered deeper customer engagement.
- Addressing negative impacts on business, provided guidance to ensure optimal performance.
- Managed 26 locations across California, handling customer and operational escalations with finesse to find effective resolutions.
- Effective sales strategies led to increased revenue, benefiting entire district.
- During 2014 iPhone pre-order launch, I strategically targeted marketing efforts via social media and call-backs, propelling our district to lead nation.
District Sales Manager
Wireless Advocates
Encino, CA
03.2011 - 01.2014
- Successfully launched Staples’ mobile channel in LA market while coordinating with various teams and resources to ensure a smooth rollout.
- Increased sales revenue by developing and implementing effective sales strategies.
- Developed strong partnerships with key clients, ensuring long-term business relationships and repeat sales.
- Implemented innovative marketing campaigns, resulting in increased brand visibility and customer engagement.
- Led sales meetings to communicate objectives, review progress against goals, and discuss areas for improvement.
- Championed a customer-first approach within the team, ensuring all representatives understood their impact on overall customer satisfaction and retention.
Skills
- EpicCare Ambulatory expertise
- Workflow Management
- Electronic Health Records
- Compliance Monitoring
- Business Development
- Revenue Generation
- Financial Management
- Leadership Development
- Market Research
- Strategic Planning
- Leadership skills
- Payroll Administration
References
References are available on request.
Timeline
Ambulatory/Inpatient Epic Consultant
SELF
01.2022 - Current
District Sales and Operations Manager
Wireless Vision
10.2018 - 12.2020
District Sales Manager
Pinnacle Wireless
01.2014 - 10.2018
District Sales Manager
Wireless Advocates
03.2011 - 01.2014
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