Tony Trotter
Summary
Renowned for professional manner and commitment to customer safety, consistently exceeding expectations with innovative solutions and meticulous attention to detail. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Professional Barber
Jr's Barber Shop
Munster, IN
06.1995 - Current
- Assists with administrative tasks such as answering phone calls, managing correspondence, and maintaining accurate client records to support smooth business operations.
- Demonstrates strong time management skills by effectively juggling multiple clients simultaneously without compromising quality of service or attention to detail.
- Mentors junior barbers in advanced cutting techniques and styling methods, improving overall team performance.
- Provides exceptional service by promptly addressing any issues or concerns raised by clients during their visit, ensuring a positive salon experience.
- Developes lasting relationships with clients by consistently delivering outstanding results that exceeded expectations while also offering personalized care and attention during each visit.
- Participates in ongoing professional development opportunities, staying current on latest trends and techniques in the industry.
- Maintains a clean and sanitary work environment, adhering to strict hygiene standards to ensure client safety and comfort.
- Provides excellent customer service by addressing concerns promptly and professionally, resulting in numerous positive reviews from clients.
Insurance Adjuster
ACD Insurance Claims
California
11.2020 - 09.2023
- Collaborated with other departments within th organization to enhance overall efficiency in processing claims and improving client satisfaction levels.
- Evaluated insurance claims by conducting thorough investigations and analyzing policy coverage.
- Conducted thorough property investigations to identify and classify damages for customer claims.
- Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
- Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
- Improved training programs for new adjusters, sharing expert knowledge in the field and best practices in handling claims.
Education
Associate of Arts - Fashion Design
IADT
Chicago, IL2004
High School Diploma -
Thornwood High School
South Holland, IL11.1994
Professional Barber License - Professional Barber
Cain's Barber College Inc
Chicago, IL06.1994
Skills
- Appointment Scheduling
- Equipment Maintenance
- Team Collaboration
- Strong leader
- Professional manner
- Customer safety
- Cleaning and sanitation
- Customer Service
- Critical Thinking
- Mentoring and training
- Business Management
Certification
- Illinois Licensed Barber- 1994-Current
Timeline
Insurance Adjuster
ACD Insurance Claims
11.2020 - 09.2023
Professional Barber
Jr's Barber Shop
06.1995 - Current
Associate of Arts - Fashion Design
IADT
High School Diploma -
Thornwood High School
Professional Barber License - Professional Barber
Cain's Barber College Inc