TONY TROUT
Madison,AL
Summary
Dynamic Project Manager with a proven track record at OMI, Inc., excelling in project planning and client relations. Skilled in resource scheduling and logistics management, I foster team collaboration and drive productivity improvements, ensuring successful project completions while maintaining invoice accuracy and enhancing customer satisfaction.
Overview
12
12
years of professional experience
Work History
Project Manager
OMI, Inc
Huntsville, Alabama
11.2021 - 09.2024
- Managed multiple construction services projects from proposal approval to completion.
- Scheduled staff and coordinated client interactions to meet needs effectively.
- Drafted and revised proposals based on construction plans for client submission.
- Reviewed Field Technician reports to ensure compliance with job-specific testing requirements.
- Communicated current or potential project issues to clients and management, providing timely solutions.
- Maintained project calendars, timelines, and task lists for client files.
- Assured invoice accuracy before client submission through meticulous review processes.
- Cultivated relationships with clients to enhance overall customer service experience.
Video Production Coordinator
ALIVE CHURCH
Tucson, Arizona
06.2018 - 12.2020
- Established film department by creating procedures, scheduling, and training staff and volunteers.
- Coordinated with communications department to develop promotional content for website and social media platforms.
- Oversaw planning and technical execution of four church services each weekend.
- Maintained production schedules for multiple video projects at various stages.
- Tracked metrics of content views across different media platforms for performance evaluation.
- Managed logistics and resource readiness for weekly services and events.
- Supervised volunteer teams during service setups and breakdowns, ensuring operational efficiency.
- Developed standard operating procedures to enforce quality assurance standards in production.
Claims Specialist
GEICO
Tucson, Arizona
06.2014 - 12.2017
- Oversaw auto claims from initial reporting through resolution, ensuring efficient processing.
- Collaborated with auto inspectors and repair facilities to fulfill customer requirements.
- Reviewed claim documentation for accuracy, completeness, and compliance with policies.
- Processed insurance claims using GEICO's proprietary software to enhance workflow efficiency.
- Maintained detailed records of all claim interactions, including notes from conversations.
- Evaluated claims to determine coverage, liability issues, and compensation settlements.
- Conducted investigations and interviews to substantiate claims and confirm compensability.
- Provided responsive customer service to address inquiries regarding benefits and coverage.
Film Producer / Assistant Director
Freelance
St Louis, Missouri
05.2012 - 05.2014
- Specialized in production and pre-production processes for independent films.
- Scheduled cast and crew for production days to ensure smooth operations.
- Researched and compiled essential information on budgets, contracts, locations, and schedules.
- Secured locations and permits in compliance with local regulations.
- Coordinated logistics and managed production schedules for multiple film projects.
- Collaborated with directors and writers to refine project concepts and scripts.
- Oversaw budgeting process, maintaining strict adherence to financial constraints.
- Facilitated effective communication among crew members to enhance teamwork during filming.
Education
Bachelor of Arts - Communications, Business and Leadership
UNIVERSITY OF ARIZONA
Tucson, AZ05-2020
Skills
- Team bonding and coordination
- Project planning and management
- Contract development and negotiation
- Multi-unit operations oversight
- Staff training and mentoring
- Client relations and engagement
- Microsoft Office proficiency
- Resource scheduling and allocation
- Invoice accuracy and processing
- Logistics management and optimization
- Problem solving and analysis
- Attention to detail and accuracy
- Time management strategies
- Conflict resolution techniques
- Strategic planning initiatives
- Productivity improvement methods
- Document management systems
- Cross-functional collaboration
- Risk assessment and management
- Stakeholder communication strategies
- Project management
- Proposal development
Timeline
Project Manager
OMI, Inc
11.2021 - 09.2024
Video Production Coordinator
ALIVE CHURCH
06.2018 - 12.2020
Claims Specialist
GEICO
06.2014 - 12.2017
Film Producer / Assistant Director
Freelance
05.2012 - 05.2014
Bachelor of Arts - Communications, Business and Leadership
UNIVERSITY OF ARIZONA
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