Tony Valles

• Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
• Inspected incoming and outgoing shipments to identify discrepancies with records.
• Compared shipping orders and invoices against contents received to verify accuracy.
• Ensured proper documentation of all inbound shipments, maintaining accurate records for future reference and auditing purposes.
• Reviewed incoming shipments for correctness to ensuring no damage or duplication of orders.
• Assisted in training new team members, sharing valuable knowledge on best practices for receiving operations.
• Enhanced team performance by providing constructive feedback during regular performance reviews, contributing towards continuous improvement in the receiving department.
• Managed returns processing efficiently, collaborating with customer service representatives to quickly resolve any issues related to returned merchandise.
• Minimized product loss during transit by carefully inspecting packaging materials before accepting deliveries.

• Helped create and improve inventory control policies.
• Increased order accuracy by conducting regular audits and implementing a robust quality control system.
• Improved turnover rates by proactively identifying slow-moving items and developing targeted sales strategies.
• Worked with different departments to keep inventory controlled according to established procedures.
• Recorded information, shortages, and discrepancies to keep records current and accurate.
• Performed data entry and completed proper paperwork.
• Compared shipping orders and invoices against contents received to verify accuracy.

• Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
• Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
• Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
• Calculated costs of materials and labor to prepair detailed repair estimates.
• Investigated customer complaints to identify cause of malfunctions.

•. Led daily meetings with team and management to streamline tasks and align operational objectives, resulting in enhanced team efficiency and project cohesion.
• Identified and implemented enhancements in operational processes for increased efficiency.
• Conducted thorough daily inventory checks using Excel to maintain stock accuracy, supporting operational efficiency.
• Generated detailed reports on findings to identify issues, challenges, and bottlenecks, facilitating process improvements.
• Coordinated work order distribution to ensure smooth operations and seamless task execution.
• Monitored employee activities, ensuring adherence to production schedules for optimal workflow.
• Created accurate shipping labels for each order, improving dispatch efficiency and accuracy to various destinations.
• Demonstrated material handling expertise by accurately cutting aluminum frames and operating punch presses, minimizing errors and meeting product specifications.

• Skilled in machining custom projects based on customer schematics or in-house designs, catering to unique requirements.
• Consistently delivered exceptional customer service, emphasizing commitment to quality and client satisfaction.

Trained and supervised production personnel to properly use production equipment and apply best practices.