Adaptable and enterprising Sous Chef with solid industry background and proven expertise in building and leading successful teams. Talented problem-solver ready to back up fellow employees at any time.
Overview
10
10
years of professional experience
Work History
Sous Chef
Red Rock Country Club
10.2018 - Current
Trained kitchen staff to perform various preparation tasks under pressure.
Planned and directed high-volume food preparation in fast-paced environment.
Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
Maintained open lines of communication with front-of-house management teams to address any potential issues before they escalated into larger problems affecting overall guest satisfaction levels.
Provided exceptional customer service when addressing guest concerns or special dietary requests, building loyalty among returning clientele.
Personal Driver
Laurich Properties
03.2015 - Current
Developed strong rapport with clients, leading to repeat business and positive referrals.
Selected efficient routes using GPS technology or map-reading skills to avoid heavy traffic or construction delays.
Remained calm under pressure during unexpected challenges such as road closures or vehicle malfunctions, quickly devising alternate solutions to ensure timely arrival at destinations.
Handled sensitive information discreetly while transporting high-profile individuals or confidential documents.
Enhanced client satisfaction by providing timely and efficient transportation services.
Banquet Server
Red Rock Country Club
07.2017 - 10.2018
Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments
Responded to guest inquiries and requests promptly and courteously.
Increased overall event success by anticipating guests'' needs and promptly addressing requests or concerns.
Supported event coordinators by actively participating in pre-event meetings, discussing setup requirements, and establishing clear communication channels.
Education
Associate of Applied Science - Hospitality Administration Management
Sandhills Community College
Pinehurst, NC
06.2004
Skills
Team Leadership
Inventory Management
Safe Food Handling
Customer Service
Mentoring and Coaching
Staff Training
Timeline
Sous Chef
Red Rock Country Club
10.2018 - Current
Banquet Server
Red Rock Country Club
07.2017 - 10.2018
Personal Driver
Laurich Properties
03.2015 - Current
Associate of Applied Science - Hospitality Administration Management
Sandhills Community College
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