Tony O. Ward
Houston,TX
Summary
Motivated Multi-Store Leader with demonstrated knowledge of Luxury Retail best practices and operations. Proven skills in enhancing productivity, efficiency and bottom-line profits with forward-thinking leadership. Bringing 20 years of experience in management and ready to take on challenging, growth-oriented role with UNO de 50.
Overview
22
22
years of professional experience
Work History
General (Multi-Store) Manager
GIORGIO ARMANI/ARMANI EXCHANGE, Galleria
Houston , TX
2016.10 - Current
- Leading and Developing a team of 6 Store Managers, 40 Sales Associate and 35 Support Associates
- Coaching and Training Sales Staff to exceed sales goals while ensuring Team provides exceptional customer service
- Highest Gross Margin District And Lowest Discount % in the Company
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Tailored Clothing Designer Manager
Barneys New York Flagships
New York , NY
2013.10 - 2016.06
- Motivate and mentor a team of 26 Sales Associate and 4 Support Associates
- Consistently increased sales: $26M compared to a plan of $25M
- Coaching and Training Sales Staff to exceed sales goals while providing exceptional customer service
- Partnering on a bi-weekly basis with buyers to ensure constant flow of merchandise
Men’s Shop Manager
Prada
, NY
2013.03 - 2013.10
- Motivate and mentor a team of 4 Sales Associate and 2 Stock Associates
- Consistently increased sales: March +9%, April +28%, May +19% compared to LY
- Coaching and Training Sales Staff to exceed sales goals while providing exceptional customer service
- Partnering on a bi-weekly basis with buyers to ensure constant flow of merchandise
Men's General Manager
BURBERRY, th Flagship Store
New York , NY
2010.08 - 2012.06
- Lead the increase in the men's business from beginning of tenure to present day of $9.9 Million
- In Less than 19 months from LY 8% to 22% along with a store penetration from 17% to 27.5%
- Had 2 sales associates who previously did not achieve $1 million sales status reach the milestone with one full month to go in the year
- Lead training for management and sales associates along with weekly feed- back sessions during conference calls
- Conducted all new-hire training for managers, sales associates, and support staff
Regional Sales Manager
ANATOMIE
New York , NY
2009.05 - 2010.08
- Analyzed Sales on a weekly basis to determine effectiveness in NYC
- Gathered Wholesale accounts by doing events on a daily basis to promote company on a more global basis
- Lead training for management and sales associates along with weekly feed- back sessions during conference calls
- Managed inventory and had successful shrink checks for CEO when necessary
- Conducted all new-hire training for managers, sales associates, and support staff
General Manager
BOSS HUGO BOSS, Columbus Circle
New York , NY
2005.11 - 2009.02
- Analyzed Monthly P & L reports
- Achieved profit margin of 42%, exceeded goal of $6.7 Mill with $7.9 Mill
- During '06, and .71% shrink
- Lead weekly Managers meetings concerning reports, staff issues, and new product training
- Organized weekly schedules for 36 employees
- Conducted all new-hire training for managers, sales associates, and support staff
- Won top DOS 2 years in a row for entire company
Men's Assistant Manager
POLO RALPH LAUREN
New York , NY
1997.11 - 2004.08
- Analyzed daily, weekly and monthly business reports for the men's and store departments
- Served as Manager-On-Duty on several occasions, particularly on Sundays
- Teamed with other stores, merchandisers, and creative teams to achieve minor and major changeover goals
- Coached staff to maintain customer service standards and achieved individual sales goals by administering monthly and annual performance appraisals.
Education
Bachelor of Science - Health Education, Psychology
University of Houston
Skills
- Microsoft Office (Word, Excel, and Power Point), Adobe Acrobat. U.S. Army in Germany. Aftra and Equity Actor
- Strategic planning
- Financial Management(P & L), District Budget
- SAP, Ultipro, Kronos
Timeline
General (Multi-Store) Manager
GIORGIO ARMANI/ARMANI EXCHANGE, Galleria
2016.10 - Current
Tailored Clothing Designer Manager
Barneys New York Flagships
2013.10 - 2016.06
Men’s Shop Manager
Prada
2013.03 - 2013.10
Men's General Manager
BURBERRY, th Flagship Store
2010.08 - 2012.06
Regional Sales Manager
ANATOMIE
2009.05 - 2010.08
General Manager
BOSS HUGO BOSS, Columbus Circle
2005.11 - 2009.02
Men's Assistant Manager
POLO RALPH LAUREN
1997.11 - 2004.08
Bachelor of Science - Health Education, Psychology
University of Houston
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