Tony Wilson
Management
Midlothian,TX
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations, and contract management. Recognized for exemplary customer service and team collaboration. Accomplished industry leader offering many years of management expertise including staff training and development, performance evaluation, and continuous improvement. Focused and efficient with proficiency in financial reporting and budget adherence. Demonstrated success in evaluating P&L to achieve targets.
Overview
18
18
years of professional experience
1
1
Certification
Work History
General Manager
MOD Pizza
Waxahachie, Texas
02.2024 - Current
- Managed staff schedules and coordinated training programs for team members.
- Ensured compliance with health and safety regulations in the workplace.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Trained employees on duties, policies and procedures.
- Tracked monthly sales to generate reports for business development planning.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Led team meetings to discuss performance and operational improvements.
General Manager
Velvet Taco
Dallas , TX
07.2017 - 12.2023
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Ensured compliance with local health department regulations regarding food safety standards.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Trained employees on duties, policies and procedures.
- Recruited, interviewed and hired qualified staff for open positions.
- Supervised employees through planning, assignments and direction.
- Led employee evaluations with constructive feedback to boost performance.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
- Created schedules and monitored payroll to remain within budget.
- Tracked monthly sales to generate reports for business development planning.
Concessions Executive Chef
Legends Hospitality LLC
Arlington , TX
02.2008 - 07.2017
- Developed and implemented menus for multiple concepts, catering events, and private parties.
- Directed kitchen staff in food preparation and presentation to ensure high quality standards were met.
- Supervised the selection, training, scheduling, and performance of kitchen personnel.
- Ensured compliance with health department regulations by implementing proper sanitation procedures.
- Reviewed orders from vendors to ensure accuracy and cost effectiveness.
- Controlled labor costs through effective use of staff scheduling techniques.
- Conducted regular staff meetings to discuss menu changes and upcoming special events
- Inspected equipment regularly to maintain safe working conditions in the kitchen.
- Tracked sales figures for each dish served in order to identify popular items.
- Participated in industry conferences and culinary competitions as a representative of the restaurant.
- Managed ordering, inventory levels, receiving, invoice settling and equipment maintenance.
- Coordinated and executed menu planning, recipe development and daily culinary operations.
- Trained kitchen workers on culinary techniques.
Education
Certification - Restaurant and Culinary Management
El Centro
Dallas, TXSkills
- Customer relationship management
- Business administration
- P&L management
- Operations oversight
- Project management
- Staff supervision
- Quality assurance
- Project planning
- Safety management
- Operations startup
- Training and development
Certification
- ServSafe Management
- TABC Certified
Education and Training
other
Timeline
General Manager
MOD Pizza
02.2024 - Current
General Manager
Velvet Taco
07.2017 - 12.2023
Concessions Executive Chef
Legends Hospitality LLC
02.2008 - 07.2017
Certification - Restaurant and Culinary Management
El Centro
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