Tony Woods
Shaker Heights,OH
Summary
Experienced Property Manager / Project Manager with a strong track record managing 1,000+ units across residential single-family, multifamily, triplex, and 4-suite portfolios. Proven ability to maintain 85–90% occupancy, achieve a 95% collection rate, and keep vacancy time to 30 days or less by executing efficient leasing workflows, rent-ready turns, and maintenance coordination. Skilled in supervising leasing and maintenance staff, coordinating vendors and inspections, and resolving tenant issues quickly and professionally. U.S. Marine Veteran known for disciplined leadership, communication, and operational follow-through.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Property Management Technician
Evernest Property Management
04.2024 - 12.2025
- Completed 4-5 rental property inspections per day to identify maintenance needs and ensure compliance with safety standards.
- Supported tenant communication by addressing inquiries and providing timely information regarding policies.
- Learned to operate property management software for tracking maintenance requests and managing tenant records.
- Collaborated with maintenance teams to coordinate timely repairs and enhance resident satisfaction.
Property Manager
Ohio Rental Managers
09.2018 - 03.2024
- Supervised leasing and maintenance staff, including delegation of tasks, training, scheduling, and quality control of completed work.
- Coordinated rent-ready turnovers and maintenance priorities by partnering with owners, tenants, vendors, inspectors, and internal teams.
- Managed deadlines across multiple projects to ensure units were ready for marketing and move-in within required timeframes.
- Reduced operational delays by tracking progress, confirming completion, and communicating updates across stakeholders.
- Supported high-performing portfolio results including 30 days or less vacancy time and strong resident service outcomes.
Property Manager
Keller Williams Chervenic Realty
01.2015 - 08.2018
- Represented buyers, sellers, and investors in real estate transactions, negotiating best price and terms while maintaining high client satisfaction.
- Supervised property management operations including leasing, tenant screening, rent collection, eviction coordination, and repair issue resolution.
- Ensured consistent tenant communication and lease enforcement while resolving resident issues in a professional and timely manner.
- Coordinated vendors and repairs to maintain habitability standards, reduce vacancy time, and support retention.
- Contributed to portfolio success including 85–90% occupancy and 95% collection rate
District Sales Manager
Budget Mobile
03.2013 - 01.2015
- Managed and coached 6–10 Retail Store Managers across Detroit, Cleveland, and Pittsburgh to improve service standards and performance outcomes.
- Reviewed store and market performance reports and created action plans to drive improvements and strengthen accountability.
- Developed leadership capability through structured coaching, performance feedback, and operational follow-through.
- Executed sales strategies to drive revenue growth across multiple regions.
- Analyzed market trends and competitor activities to identify new business opportunities.
Education
Associate of Arts - Business Management
Cuyahoga Community College
Cleveland, Ohio, OHCertificate - Real Estate
Hondros College
Independence, OHCertificate of Technical Studies - Microsoft Office Specialist
New Horizons Computer Learning Center
Independence, OHCertificate of Technical Studies - Radio And Television Broadcasting
Ohio Center For Broadcasting
Valley View, OHSkills
Property Management Leasing Rent Collection Tenant Screening Evictions Vendor Management Unit Turns Rent-Ready Projects Maintenance Coordination Inspections Project Management Team Training Customer Service Tenant Relations
Certification
- Microsoft Office Specialist
- Management Development Program
- Sales Coach & Team Development
- Customer Service Management
- Six Sigma Team
Timeline
Property Management Technician
Evernest Property Management
04.2024 - 12.2025
Property Manager
Ohio Rental Managers
09.2018 - 03.2024
Property Manager
Keller Williams Chervenic Realty
01.2015 - 08.2018
District Sales Manager
Budget Mobile
03.2013 - 01.2015
Associate of Arts - Business Management
Cuyahoga Community College
Certificate - Real Estate
Hondros College
Certificate of Technical Studies - Microsoft Office Specialist
New Horizons Computer Learning Center
Certificate of Technical Studies - Radio And Television Broadcasting
Ohio Center For Broadcasting
CORE COMPETENCIES
- Property Management Operations
- Assistant Property Manager Support
- Leasing & Tenant Retention
- Tenant Screening & Move-In/Move-Out Coordination
- Rent Collection & Delinquency Follow-Up
- Evictions & Resident Issue Resolution
- Rent-Ready / Turnover Project Management
- Vendor & Contractor Coordination
- Maintenance Scheduling & Work Order Oversight
- Staff Training, Scheduling & Supervision
- Owner & Tenant Communication
- Conflict Resolution & Negotiation
- Microsoft Office (Excel, Word, Outlook)